Microsoft Exam #70-224: Installing, Configuring and Administering Microsoft Exchange 2000 Server
7 questions. Answers and detailed explanations can be found at the end of the quiz.
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Questions
1. You install several Exchange 2000 Server computers and place several mailboxes on those servers. Later, you determine that one user's mailbox has been placed on the wrong server. You attempt to move his mailbox, but you cannot. Which of the following is the most likely reason? (Each answer presents part of the solution.)
a. The source and destination mailbox stores are in different routing groups.
b. The source and destination mailbox stores are in different administrative groups.
c. The source and destination mailbox stores are on different servers in the same administrative
group.
d. The source and destination mailbox stores are on different servers in the same routing group.
e. The Exchange 2000 organization is in mixed mode.
f. The Exchange 2000 organization is in native mode.
g. The Windows 2000 forest is in mixed mode.
h. The Windows 2000 forest is in native mode.
2. . You are the designated Exchange 2000 Server administrator for your company. Users complain that e-mail messages sent from a server named Exchange1 to a server named Exchange5 take too long to reach their destinations. You expand the corresponding link queue node on the SMTP virtual server on Exchange1 and determine that it contains about 100 messages. In order to investigate this problem further, you want to be notified each time that the queue contains more than 100 messages.Which of the following actions should you perform?
a. In System Manager, define an e-mail notification.
b. Create an event sink.
c. In System Manager, define a script notification.
d. Create a System Monitor alert.
3. You are the Exchange administrator for your company. You are in the process of migrating your company's network from Exchange Server 5.5 to Exchange 2000 Server. Currently, both versions are operating on the network. You are using Active Directory Connector (ADC) to synchronize Exchange Server 5.5 Directory Service and Windows 2000 Active Directory. Most users' mailboxes have been migrated to Exchange 2000 Server, but some mailboxes remain on Exchange Server 5.5. You create an Instant Messaging virtual server on an Exchange 2000 Server computer and configure it as a home server. You must provide instant messaging capability to all employees.Which of the following actions should you perform?
a. Enable Instant Messaging for the appropriate users in Active Directory Users and Computers.
b. Create an Instant Messaging virtual server on an Exchange Server 5.5 computer and configure it as a home server.
c. Create an Instant Messaging virtual server on an Exchange Server 5.5 computer and configure it as a router.
d. Exchange Server 5.5 users cannot be provided with Instant Messaging functionality; those users must be migrated to Exchange 2000 Server.
4. You are the designated Exchange 2000 Server administrator for your company. The Exchange 2000 Server computer is running out of disk space; to alleviate this problem, you add another physical disk to the computer. Now, you want to move one of the mailbox stores to this new disk. You want to accomplish this task by using the least administrative effort. Which of the following should you do?
a. Manually move the mailbox store files to the new location in Windows Explorer.
b. Specify a new location on the Properties sheet for the storage group where the mailbox store resides.
c. Create a new mailbox store at the new location and move the contents of the original mailbox store to the new mailbox store.
d. Specify the new location on the Properties sheet of the mailbox store.
5. You are the designated Exchange 2000 Server administrator for your company. The Exchange 2000 Server computer is running out of disk space; to alleviate this problem, you add another physical disk to the computer. Now, you want to move one of the mailbox stores to this new disk. You want to accomplish this task by using the least administrative effort. Which of the following should you do?
a. Manually move the mailbox store files to the new location in Windows Explorer.
b. Specify a new location on the Properties sheet for the storage group where the mailbox store resides.
c. Create a new mailbox store at the new location and move the contents of the original mailbox store to the new mailbox store.
d. Specify the new location on the Properties sheet of the mailbox store.
6. You are the network administrator for a small publishing company. Your company's Windows NT 4.0 network consists of a single domain with one PDC and two BDCs. Currently, no internal messaging service exists on the network. The company is planning to expand and now requires an internal e-mail service. The president of the company instructs you to implement Exchange 2000. You select one of the existing Windows NT Server 4.0 computers on which you plan to install Exchange 2000 Server. The computer is named ServerC. Because your experience with Exchange 2000 is limited, you plan to perform the installation in stages. First, you want to prepare properly for the installation. You will take only those steps that are necessary to prepare for an installation of Exchange 2000 Server on ServerC. You do not want to disrupt normal user activity on the network; the transition to Exchange 2000 must be transparent to network users. Which of the following actions should you perform? (Each answer presents part of a solution.)
a. Upgrade all domain controllers to Windows 2000 Server.
b. Perform a clean installation of Windows 2000 Server on all domain controllers.
c. Perform a clean installation of Windows 2000 Server on the PDC.
d. Upgrade the PDC to Windows 2000 Server.
e. Upgrade ServerC to Windows 2000 Server.
f. Perform a clean installation of Windows 2000 Server on ServerC.
g. Install the NNTP service on ServerC.
h. Run the ForestPrep utility.
i. Run the DomainPrep utility.
7. You administer a Windows 2000 network for an international shipping company. Your company uses Exchange 2000 Server for its messaging and collaboration services. Several users complain that they are experiencing difficulties when they attempt to locate important information in their mailboxes and public folders. You want to enable users to perform fast searches for words and phrases. Which of the following should you do?
a. For each Exchange 2000 Server computer, create a full-text index and make it available to all users.
b. For each storage group, create a full-text index and make it available to all users.
c. For each public and mailbox store, create a full-text index and make it available to all users.
d. For each user's mailbox, create a full-text index and make it available to the appropriate user.
Answers:
1) Choices b and e are correct. Among the presented choices, the only reason that you cannot move a mailbox to another server is that the source and destination mailbox stores are hosted on servers in different administrative groups in a mixed-mode organization. In a native-mode organization, you can move mailboxes between any two mailbox stores on any servers in any routing groups or administrative groups. An administrative group is a set of Exchange 2000 Server computers that can be administered as a unit, whereas a routing group is a set of Exchange 2000 Server computers that are well-connected. In a mixed-mode organization, nothing would prevent you from moving a mailbox between mailbox stores that are hosted on servers residing in different routing groups as long as the routing groups are in the same administrative group. In Exchange 2000, mode of operation is applied at the organization level. Windows 2000 domain modes are irrelevant to Exchange organization modes. Additionally, Windows 2000 modes of operation cannot be set at the forest level; they can be set only at the domain level. Reference: EX2KOH, Contents, "Implementing Your Administrative Model," "Concepts," "Administrative Groups (entire section)." EX2KOH, Contents, "Coexisting with Previous Versions," "Managing Exchange in Mixed Mode," "Concepts," "Understanding Exchange's Modes of Operation (entire section)."
2) Choice b is correct. All outbound mail is transmitted by using the appropriate outbound protocol. For Exchange 2000 Server computers, the appropriate outbound protocol is either SMTP or X.400. In this scenario, the outbound protocol is SMTP. Messages from a link queue are forwarded to the next server that is on the message's destination path; the queue is assigned the name of that server, which is referred to as the next-destination server. You can view link queues by expanding the Queues node either under the appropriate SMTP virtual server or under the X.400 virtual server. Next, right-click the appropriate queue and choose a task from the context menu. Because queues are dynamic, it is difficult to establish a correct count. You can enumerate messages that are currently in the queue in order to view them, but you must enumerate messages again in order to view the messages that have been added to the queue since the last enumeration. Because you want to be notified when a particular queue contains more than 100 messages, you should use an event sink. An event sink is a custom program that can be written to respond when a certain event occurs. For example, you can program the event sink to notify you through an e-mail message when a particular link queue contains more than a specified number of messages.
In System Manager, you can expand Tools, expand Monitoring and Status and right-click Notifications to create a new e-mail or script notification. You can specify whether the notification will be sent when a server that you have configured to be monitored is in a warning state or a critical state. For example, you can specify a resource, such as SMTP queue growth, to be monitored on a server by configuring the appropriate settings on the Monitoring tab on the appropriate server's Properties sheet. You can specify both warning and critical thresholds. If you specified a certain time interval as the warning threshold for the SMTP queue growth monitor and configured a notification to be sent when that threshold was met, then you would receive a notification if the SMTP queues continued to grow during that specified interval. Receiving such a notification would indicate that e-mail messages were not passing through quickly. However, this parameter cannot be used to count the number of messages that are in any of the queues.
Several performance counters related to SMTP can be monitored with System Monitor. System Monitor can be configured to send alerts when certain thresholds are met. Monitoring the SMTP Server: Local Queue Length counter would provide the number of all outbound messages for one SMTP virtual server. A substantial number of messages in this queue would indicate that a problem exists. However, the SMTP Server: Local Queue Length counter cannot present the number of messages in a specific link queue. In Exchange 5.5, the SMTP protocol was used by Internet Mail Service. If Exchange1 were an Exchange Server 5.5 computer and you wanted to monitor Internet Mail Service, then you might be interested in monitoring certain counters for the MSExchangeIMC object, such as Queued Outbound. Reference: EX2KOH, Contents, "Queue Viewer," "Concepts," "Link Queues (entire section)."EX2KOH, Contents, "Queue Viewer," "Concepts," "System Queues," "SMTP System Queues."EX2KPI, Contents, "Part 2 Planning Your Deployment," "Chapter 15 Custom Solution Development," "Exchange Development Platform."EX2KOH, Contents, "Maintaining and Troubleshooting," "Maintaining Exchange," "Concepts," "Performance Counters."EX2KOH, Contents, "Maintaining and Troubleshooting," "Maintaining Exchange," "Concepts," "'Work with Message Queues (all hyperlinks)."EX2KOH, Contents, "Maintaining and Troubleshooting," "Maintaining Exchange," "How To...," "Monitor Your Exchange Organization," "Monitor Server Performance (entire section)."EX2KOH, Contents, "Maintaining and Troubleshooting," "Maintaining Exchange," "How To...," "Monitor Your Exchange Organization," "Set Notifications (entire section)."
3) Choice a is correct. To provide users with Instant Messaging functionality, you should install the Instant Messaging component of Exchange 2000 Server. Then, create an Instant Messaging virtual server and configure it as a home server by enabling Allow this virtual server to host user accounts on the virtual server's Properties sheet. In Active Directory Users and Computers, you should enable Instant Messaging for the appropriate users. To accomplish this task, you should select accounts of all users who require this capability, right-click those highlighted user accounts and click Exchange Tasks. Then, select Enable Instant Messaging on the appropriate page in the Exchange Task Wizard and specify both the Instant Messaging domain name and the name of the Instant Messaging virtual server that you created. Users must be provided with an Instant Messaging client, such as MSN Messenger, which is available with Exchange 2000 Server.
Exchange Server 5.5 does not support Instant Messaging; thus, an Exchange Server 5.5 computer cannot be configured as an Instant Messaging home server or as a router. An Instant Messaging virtual server can be created on an Exchange 2000 Server computer. If the option to host Instant Messaging user accounts is not enabled, then that Instant Messaging virtual server will be configured as an Instant Messaging router. An Instant Messaging router is responsible for one Instant Messaging domain. When a user attempts to contact another user whose account is hosted on a different home server, the user's request goes to an Instant Messaging router for the target user's Instant Messaging domain. The router queries Active Directory to determine the target user's home server and relays the request to that server.
The scenario stipulates that all Exchange Server 5.5 users are synchronized with Active Directory through an ADC. Thus, in this scenario, you only need to enable Instant Messaging in Active Directory for the appropriate users. Whether the mailboxes that are associated with these users reside on Exchange Server 5.5 or Exchange 2000 Server is irrelevant. Furthermore, users are not required to have mailboxes in order to participate in Instant Messaging.
Reference:EX2KPI, Contents, "Part 2 Planning Your Deployment," "Chapter 11 Instant Messaging and Presence Monitoring," "Network Topology." EX2KOH, Contents, "Instant Messaging," "Concepts," "How Instant Messaging Works (entire section)." EX2KOH, Contents, "Instant Messaging," "How To...," "Set Up the Service (entire section)." EX2KOH, Contents, "Instant Messaging," "How To...," "Distribute the Client Software."
4) Choice d is correct. A mailbox store consists of two database files: an .edb file and an .stm file. An .edb file contains RTF content, and an .stm file contains streaming content. You can move an entire mailbox store or one of its files, depending upon the task that you must perform. On the Database tab on the mailbox store's Properties sheet, click Browse and specify a target location for either one or both of the mailbox store files. When you click OK, Exchange 2000 Server will automatically dismount the store, move the database file or files, and mount the mailbox store. Although users will be unable to access the mailbox store during the move, the physical locations of the files are transparent to users.
If you attempted to manually move the mailbox store to a new location by using Windows Explorer, then you would first dismount the store. Otherwise, you would not be able to move the files. Once you manually dismounted the store and moved it to a new location, you would attempt to mount the mailbox store. You would be unable to mount the mailbox store because Exchange would be unable to locate the files at the specified location, which is the location that appears on the Database tab on the Properties sheet of the mailbox store. If you did not specify the new location of the mailbox store on its Properties sheet, then Exchange would create new files for the store at the location that was originally specified on the Database tab. If Exchange created new files for the store, then you would have a new mailbox store at a new location, but the new store would be empty. Although you could create a new mailbox store at a new location and move certain objects to that store, these actions would require more effort than simply changing the path of the database files on the appropriate Properties sheet.
Although you can move a storage group by performing the same actions that are required to move a mailbox store, you can control only the location of transaction log files and certain temporary and recovered files on the Properties sheet of a storage group. The database files for the mailbox stores that belong to that storage group are controlled separately on the Properties sheets that correspond to the databases.
In earlier versions of Exchange, a component named Performance Optimizer runs automatically at the end of Setup; it can also be invoked at any time. Performance Optimizer analyzes the server's configuration and provides recommendations as to file placement and resource usage. In Exchange Server 5.x, you can use Performance Optimizer to move database files. In Exchange 2000 Server, Performance Optimizer is not available. Reference: EX2KOH, Contents, "Configuring Information Stores," "How To...," "Administer Information Stores (entire section)."
5) Choice d is correct. A mailbox store consists of two database files: an .edb file and an .stm file. An .edb file contains RTF content, and an .stm file contains streaming content. You can move an entire mailbox store or one of its files, depending upon the task that you must perform. On the Database tab on the mailbox store's Properties sheet, click Browse and specify a target location for either one or both of the mailbox store files. When you click OK, Exchange 2000 Server will automatically dismount the store, move the database file or files, and mount the mailbox store. Although users will be unable to access the mailbox store during the move, the physical locations of the files are transparent to users.
If you attempted to manually move the mailbox store to a new location by using Windows Explorer, then you would first dismount the store. Otherwise, you would not be able to move the files. Once you manually dismounted the store and moved it to a new location, you would attempt to mount the mailbox store. You would be unable to mount the mailbox store because Exchange would be unable to locate the files at the specified location, which is the location that appears on the Database tab on the Properties sheet of the mailbox store. If you did not specify the new location of the mailbox store on its Properties sheet, then Exchange would create new files for the store at the location that was originally specified on the Database tab. If Exchange created new files for the store, then you would have a new mailbox store at a new location, but the new store would be empty. Although you could create a new mailbox store at a new location and move certain objects to that store, these actions would require more effort than simply changing the path of the database files on the appropriate Properties sheet.
Although you can move a storage group by performing the same actions that are required to move a mailbox store, you can control only the location of transaction log files and certain temporary and recovered files on the Properties sheet of a storage group. The database files for the mailbox stores that belong to that storage group are controlled separately on the Properties sheets that correspond to the databases.
In earlier versions of Exchange, a component named Performance Optimizer runs automatically at the end of Setup; it can also be invoked at any time. Performance Optimizer analyzes the server's configuration and provides recommendations as to file placement and resource usage. In Exchange Server 5.x, you can use Performance Optimizer to move database files. In Exchange 2000 Server, Performance Optimizer is not available. Reference: EX2KOH, Contents, "Configuring Information Stores," "How To...," "Administer Information Stores (entire section)."
6) Choices d, e and g are correct. There are certain prerequisites that must be satisfied in order for your company's network to support an Exchange 2000 Server installation. First, you must implement a Windows 2000 forest. In this scenario, it is not advisable to perform a clean installation of Windows 2000 Server on any of the existing servers. Doing so would suspend normal user activity on your network. You should not implement a Windows 2000 domain controller on a new computer; performing this action would create a new Windows 2000 domain, which would require you to migrate all users to the new domain. In order to minimize the disruption of existing network services, you should upgrade the PDC to Windows 2000. You can upgrade any existing BDCs once the PDC has been upgraded successfully. However, you do not need to upgrade any BDCs because Windows 2000 domains operate in mixed mode by default.
Exchange 2000 Server requires Windows 2000 Server or Windows 2000 Advanced Server. ServerC is probably running some services on the existing network. Because you do not want to disrupt the services that are currently running on ServerC, you should perform an in-place upgrade rather than a clean installation of Windows 2000 Server. Finally, ServerC must be running IIS 5.0 or later with the SMTP and NNTP services before Exchange 2000 Server can be installed.
ForestPrep is a utility that prepares a Windows 2000 forest for an Exchange 2000 implementation by making the necessary modifications to the Active Directory schema. DomainPrep is a utility that prepares a Windows 2000 domain for installing Exchange 2000 Server on computers in that domain. First, you can run ForestPrep in the domain in which the schema master for the forest resides. Next, you can run DomainPrep in each domain in which Exchange 2000 Server will be installed. These utilities are useful when different people will be responsible for enterprise, domain and Exchange administration. In this scenario, you are the only administrator. Therefore, your user account should be assigned all the necessary permissions. After you have upgraded the PDC and ServerC to Windows 2000 Server, you can install Exchange 2000 Server on ServerC, and Setup will automatically modify the schema during the course of the installation.
Reference: EX2KPI, Contents, "Part 3 Installing Exchange 2000 Server," "Chapter 18 Quick Installation," "Before Installing Exchange." EX2KPI, Contents, "Part 3 Installing Exchange 2000 Server," "Chapter 19 Installing Exchange," "Before the Installation."
7) Choice c is correct. To enable users to search their mailboxes and public folders for specific information, you should create full-text indexes for all appropriate public and mailbox stores. You can create full-text indexes by opening System Manager, right-clicking the appropriate store and selecting Create Full-Text Index. After creating an index, you should select Start Full Population from the context menu for that store. Finally, when the population is complete, open the Full-Text Indexing tab on the Properties sheet for the appropriate store; on this tab, you should set schedules for automatic updating and, if necessary, for automatic rebuilding. Then, enable This index is currently available for searching by clients. By default, this option is disabled and both schedules are set to Never run.
A full-text index can be created only at the public or mailbox store level; full-text indexes cannot be created at the server, storage group or mailbox levels.
Reference: EX2KOH, Contents, "Configuring Information Stores," "Concepts," "Full-Text Indexing." EX2KOH, Contents, "Configuring Information Stores," "How To...," "Use Full-Text Indexing (entire section)."
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