CertCities' Certification Lexicon
Confused by the alphabet soup of the certification game? Do AATPs or CTECs
use MOC or CBT to produce MCPs? What is adaptive testing, anyway? Find out below.
by Steve Crandall
11/6/2000 --
In an effort to clarify some of the confusion surrounding certification terms, we are pleased to present the beginning
of CertCities' Certification Lexicon. Here you will find the meanings of those
cryptic acronyms, as well as explanations of other obscure (or not-so-obscure)
terms used in the certification process.
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This first installment focuses on more basic terms, as well as some Microsoft-specific
acronyms you've probably heard battered about before (and wondered what the
heck they were). We'll be adding more terms on a regular basis. If there's a
term you'd like explained, or a definition you'd like to submit, e-mail us at
editor@certcities.com. (Editor's
Note: For a guide to the acronyms for many certifications, please see CertCities.com's
Certification Database.)
AATP
The Authorized Academic Training Partner program is Microsoft's effort to integrate
product-specific training into an academic environment. AATPs differ from CTECs
in that the coursework can only be offered to registered students of an accredited
secondary or higher institution, and can only be scheduled within the standard
academic curriculum. In other words, AATP classes are offered over the course
of an academic period (quarter or semester), at a rate of no more than five
hours of instruction per week. Many AATPs offer courses as part of their continuing
education program, intended for non-degree adult learners, while others see
the courses as an adjunct to their IT degree program.
adaptive testing
One of the most discussed and feared testing innovations was the move to adaptive
testing. First introduced by Novell, this method has been adopted by Microsoft
and Cisco, among others. Adaptive tests are designed to quickly identify the
knowledge/skill level of the candidate by honing in on their strengths and weaknesses.
In an adaptive test, the candidate is given a relatively easy question. If that
question is answered correctly, a more difficult question follows, and so on
until a question is missed; if incorrect, an easier question is asked in the
same process. Similar to an indexed search method, this form of test quickly
brackets the candidate's level.
Test takers will notice three differences between adaptive tests and traditional
tests:
- The test does not state how many questions are on the test; rather, a minimum
and a maximum number of questions are presented. The actual number depends
upon how quickly the test can determine your level. Having to answer only
the minimum number of questions does not imply that you did well; you could
still be asked the same number of questions if you got them all wrong.
- You only get one shot at a question; you cannot go back and review or change
previous questions, since doing so would change the path of the test.
- Since you are not asked a specific number of questions on certain topics,
the results do not indicate your performance on those topics.
For more information on adaptive testing, see http://www.microsoft.com/trainingandservices/content/downloads/adapt.doc.
brain dump site
Brain dump sites are Web sites containing actual exam questions (and sometimes
answers) that people with good memories regurgitated after taking the tests.
In many cases, these are mutual exchanges of information between individuals
(in the same way that Napster only facilitates the private sharing of music).
In other cases, contributors were paid for their remembered questions. Although
some of these sites still exist, contributing a real question to a brain dump
site constitutes a violation of the Non-Disclosure Agreement (NDA)
required of all test takers by virtually every exam vendor. Brain dump sites
contributed to the tightening of enforcement of NDAs, as well as restrictions
on the number and frequency of times one individual can take any one test.
case study-based question
Case study-based questions are among the most complex and difficult, usually
relying on many different types of questions, with multiple exhibits and background
information. By structuring questions within the framework of a case study,
certifying bodies are better able to determine a candidate's ability to analyze
information, determine relationships, and make decisions. These types of questions
more accurately reflect what systems professionals do in their daily work.
CBT
Computer-based training is a generic term applied to any learning mechanism
which involves self-paced instruction through a computer, as opposed to an instructor
led classroom experience. Although initially CBTs were either floppy- or CD-based,
the term has expanded to include Web-based training as well.
core
Within most multi-level certification tracks, certain exams are considered mandatory,
while others are optional. The mandatory tests make up the core, while the optional
tests are called electives.
CTEC
Microsoft's Certified Technical Education Center program authorizes training
companies to deliver and resell Microsoft Official Curriculum (MOC) training.
CTECs concentrate on short-term (one week or less), instructor-led classroom
and lab training, as opposed to the AATP channel, which provides training within
an academic environment and schedule.
elective
In most multi-test certification levels, certain tests are required of all candidates
(the core exams). The rest of the tests needed to meet the number required for
certification are referred to as electives. The candidate can choose these exams
from a number of possibilities, depending upon job requirements, interests and
so on.
exam retirement
Periodically, certification sponsors will retire exams. This is typically
done because of a product update or when a product is discontinued. Different
vendors have different requirements regarding retired exams. Some, like Microsoft,
require that the replacement exam must be passed within a defined period, usually
six months or a year after the retirement of the previous test.
instructor-led
Traditional classroom training is said to be instructor-led. Although many online
courses also have guiding or mentoring instructors, the term is generally used
only for in-person classroom instruction.
MCP
The first level of Microsoft certification, Microsoft Certified Professional
(MCP) status is reached after the candidate passes one certification test (currently
excluding the Networking Essentials test). An MCP can then go on to achieve
higher levels of certification."
NDA
To protect the integrity of the tests, most certification programs require candidates
to sign or otherwise agree to a Nondisclosure Agreement, by which they agree
not to disclose any details, such as questions and/or answer options, about
the test to third-parties. Although NDAs have been in effect since the beginning
of certification, the rise of brain dump sites caused the certifying authorities
to strictly enforce these agreements. Those caught violating NDAs forfeit any
certifications they may have as well as the opportunity to regain them.
paper MCSE
The first certifications were opportunities for professionals with plenty of
experience to objectively demonstrate their expertise by taking a test. As a
result of achieving certification, those professionals were often given more
and better opportunities, as well as more and better compensation. This caused
inexperienced individuals to pursue certification, which in turn gave rise to
a whole industry dedicated to preparing them for the tests. Those who achieved
these certifications solely on the basis of book reading or other non-experience-based
means are referred to as "paper MCSEs." Employers, burned by paying bonuses
for certification to new hires with no immediately useful skills, have swung
back to desiring experience over certification.
psychometrics
Psychometrics is defined in the Merriam-Webster Dictionary as "the psychological
theory or technique of mental measurement." Professor L. L. Thurstone of the
University of Chicago was instrumental in developing this field in the 1920s
and 1930s. With regard to certification testing, psychometrics is used to determine
the most effective means of evaluating an individual's knowledge and skills.
recertification
There are two circumstances that typically require recertification. Periodically,
certifying bodies retire exams, whether it's because the underlying technology
has changed or because it has been discontinued. In some cases, candidates who
passed such an exam are required to take a replacement exam (or another elective
exam) in order to maintain their certification. Alternatively, certificate holders
may be required to attend refresher training and/or pass a general update test
periodically in order to maintain the currency of their certification.
score report
Upon completion of a certification exam, the candidate is given a document indicating
their performance on the test. In many cases, this may be a simple pass/fail
statement. Microsoft used to give actual score versus score required to pass,
as well as a section breaking down the performance into various test objectives,
but has changed this policy, stating "Certification exams are measurement tools
that are neither designed nor intended to provide performance feedback."
testing center
A testing center is a location where candidate take certification tests. The
two most popular testing vendors are Prometric (formerly Sylvan Prometric),
www.prometric.com, and VUE (Virtual University
Enterprises), www.vue.com. The testing center
itself is an independent organization, such as a training company, college or
other business, which provides the facilities necessary for testing.
transcript
A transcript is an official list issued by a certifying body that lists certifications
achieved as well as tests passed and their dates. Transcripts are in many cases
the only documentation certified professionals have to prove their status.
As this article grows, we hope it will help more and more in decoding the alphabet
soup of the certification process. Again, we invite you to send in questions
as well as terms that you would like to see explained in this feature. Send
your comments and submissions to editor@certcities.com,
or using the posting forum, below.
Steve Crandall, MCSE, brews his own beer in Cleveland, specializing in IPAs (not
IPX) and killer stouts. He is also assistant professor of Information Technology
at Myers College and a contributing writer for Microsoft
Certified Professional Magazine. Send comments, questions or queries to stephen@crandall.net.
More articles by Steve Crandall: College v. Certification: A Tale of Two Credentials
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