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...Home ... Editorial ... News ..News Story Wednesday: September 14, 2011


Study: Proliferation, Lack of Experience Req. May Be Hurting Certs


3/19/2003 -- According to Thomson-Prometric's third annual "Global IT Training and Certification Study," while managers overall support IT certification, the sheer number of certifications available combined with a lack of experience prerequisites "has led some managers to discontinue using certification as a way to judge the skills of job candidates."

This could be an indication of larger backlash in relation to an "everyone is doing it" trend, the study states.

In a section called "Challenges and Opportunities for the IT Certification Industry," the study's authors write:

"Following its debut as a measure of skills assessment and technological competency, IT certification has grown to take on a life of its own, with many candidates pursuing certification as a means of standing out from the crowd in a tough employment market. The impact of this trend is that...certification may be in danger of being viewed as a commodity."

"While managers appreciate that a candidate has invested time and effort in becoming certified, [managers] want more assurance or proof that a certification translates into the skills and abilities necessary to function in day-to-day IT life."

According to the study, certification does appear to be losing some power in terms of bringing monetary benefits to IT professionals. Those rewarded for their certifications with salary increases dropped 4 percent in 2002 to 18 percent. Those rewarded with a promotion stayed flat at 9 percent.

The study also says that there's a "gap" in what certified professionals see as value of certification and how managers perceive it, "specifically what certification delivers in terms of performance and competence on the job."

To combat this, the study's authors recommend that certification vendors structure exams so that they measure "both the theory behind the technology and its practical, hands-on" application as well as focus more on tying experience to specific credentials.

The study also found that managers who have less experience in the IT field (15 years or fewer) are "significantly" more likely to see the value in having a technically certified staff member as compared to more experienced managers who have been in the field for 16 years or more. The study attributes this gap to an "age of certification" -- e.g., younger managers are more accepting of certification "because it was part of their career development experience."

Other interesting findings in the study, which examines a wide variety of behaviors and attitudes toward certifications by both candidates and managers, include:

  • Top reasons for IT professionals to achieve certifications in 2002 were increased credibility, assessing skills and increased compensation.
  • For those already certified, there was a 4 percent point drop in those seeking certification to increase salary, and a more than 50 percent drop overall in those seeking certification in order to get a new job.
  • The top benefits of certification as seen by IT managers are higher level of service (22 percent), increased productivity (20 percent) and increased credibility with clients (19 percent).
  • The perceived value of certification varies by region. In China, the top reason cited by IT pros to become certified is to increase productivity (33 percent). The top reason in India and the United States is to help find a job (22 percent and 19 percent, respectively). The top reason in Latin America is to increase credibility (36 percent).
  • Overall, candidates in India are the most positive toward certification, and those in Europe are least likely to reap financial benefits from certification.
  • Younger candidates (under 30) are more likely to see certification as a "stepping stone" than older candidates, but less likely to take an exam due to financial considerations.
  • Use of all training methods is up across the board. The use of self study products rose to 87 percent, up from 61 percent in 2001. Seventy seven percent of candidates used a self-assessment test in 2002, up from 46 percent in 2001. The use of instructor-based remained fairly stable at 47 percent, up one percentage point from the previous study.
  • Instructor led training is much bigger in China (88 percent) than in other regional areas.

The 2002 study uses results obtained from more than 8,000 IT professionals, including surveys of 3,036 test-takers at worldwide Prometric centers, 5,207 survey respondents who had previously taken exams at Prometric centers, and in-depth interviews with 23 IT professionals in Chicago, London and Singapore.

A PDF of the results can be downloaded from Prometric's Web site here.  -B.N. with Mike Domingo, MCPMag.com.



There are 69 CertCities.com user Comments for “Study: Proliferation, Lack of Experience Req. May Be Hurting Certs”
Page 1 of 7
3/19/03: Anonymous says: god damn idiots, The whole reason I certified myself is to break into the field, i hate you recruiters. You still don't know WTF your doing, and you never will. Its your loss to pass me by. A+, Network+, iNet+, MCSA, MCSE and CTT+ certified. I hate prometric, they are incompetent idiots trying to make headlines. I never took an exam through prometric. VUE Testing RULES.
3/19/03: Anonymous says: And lets see what happens when I tack on some CISCO certs, I sure as hell will be making more money than you prometric assholes.
3/19/03: Anonymous says: Certs are like breast implants, it doesn't matter how you got them, so long as you got them. Same goes for experience and a 4 year degree.
3/19/03: SR says: I would agree that the value of Certs is going down. Everyone has them and Certs like the CompTIA certs, MCSE, and Cisco (CCNA and CCDA) are considered entry-level requirements. To top it off, at least 50% of the certified individuals I have ever employed or worked with either did not know the systems or technologies they were certified on or simply did not know how to apply the book (or brain dump) knowledge to the real world. As a technical hiring manager, I look at the certifications as a bonus not a door-opener. If the person has experience and the certs, it shows me that they are interested in self development. On the other hand, no experience but lots of certs - someone trying to cash in on a better paying job... That person would be entry-level in my organization - maybe.
3/19/03: Curt Spanburgh from San Diego says: This is a good and interesting field. And the work is getting harder, not easier. I had the privilge of working with this before training centers and Certs. If someone wants to begin studing and get into this field, they should find out first "IF" they will like it. I see many people leaving the IT field. Not because they lost the job. Because they could not do the job. They did not have what it takes to really stay in the game. It is more like being a musician. You will never get paid for all the practicing you did, and most people are not interested in the skill it takes to play the instrument. They just want to hear the song. Certs make you realize what you don't know,and what you have to learn, not just remember. Bill Boswell, mentioned at the Tech Mentor conference that for the 70-216 exam alone you should plan on spending at least 50 to 100 hours in the lab on IPSEC, DNS, DHCP, CIDER, Routing. What kind of person wants to take a job that he is not willing to learn how to do. Someone who is ONLY interested in a paycheck. We don't need these attitudes. SO!!!!! People have left because it is too hard. They have to use "Brain Dumps". What we do need at the Education centers are Really good dedicated instructors. I have had some Great ones, and I will remember them forever.
3/19/03: Mike B from Amherst, NY says: It is very hard to judge on paper who can and cannot do a job. I always insisted on doing the hiring for the techs that wanted a job in my section. Unless a company has a technically qualified person to screen candidates for IT/IS positions then it will be a roll of the dice who is asked to interview and who is not. After all what criteria would you look for and want if your life depended on the person you hired? Would you completely trust someone that had just certifications or a college degree and no real world exposure?---I sure would not. Look at the NFL shelling out millions to a rookie coming out of college, because he looked good on paper---only to flop in the pros. The same goes for the IT world. I have worked for access provides such as Sprint and Verizon and I can’t count the number of times I went to a customers site to troubleshoot problems that just by the description given I knew there was a problem with customer configuration and equipment and nothing wrong with the access circuits. Of course arriving at the site you make small talk with the customer as you go through your troubleshooting and people love to talk about themselves and what their qualifications are as a tech/administrator. That’s when you find out that the tech/administrator has every certification under the sun or a 4-year degree and the recruiters hired them right out of the classroom upon graduation and no real world experience. After about 20 minutes of troubleshooting and showing the customer that the problem is in their configuration or a equipment failure in their network and the customer still looks dazed and confused and just nods the head as to show they know what your talking about---NOT. Then they ask for you to find and fix the problem at a whopping $200/hr labor charge. So, did those companies get their monies worth hiring a 4-year degree or a certification without real experience?--NO If it were I screening those asking for employment, I would consider those with a 4-year degree equal to those who have multiple certifications (good ones). These folks would get consideration for entry-level positions. Those with 5+ years of real world experience with excellent performance would get the mid level positions. Those that have 7+ years of excellent real world experience and certifications would get the senior positions. This would show me that you have seen things and know what you are doing and understand that IT/IS requires constant study in order to stay on top of the game. Bottom line I think paper is nice, but without real world experience I don't give you alot of respect until you prove yourself. Although from what I have seen in the hiring practices degrees are king, with certification and experience are gettting about equal, maybe just a little more weight given to the experienced side. Certification used to carry a lot of weight, but now most companies are skeptical about just hiring a certification as vendors "sell" them through "authorized" channels or folks do the brain dumps to get them. Just so you know---I have 17+ years, MCSE+I, MCSA, CCDP, CCNP, CNE
3/19/03: Anonymous says: Certs and the B.H.'s asking for them are out of control.
3/19/03: Anonymous says: Mike, don't you have anything to do with your time?
3/19/03: Anonymous says: About time the industry understands that people who know the work are 100 times better than these certified fools (geeks-bloody bookworms). At least I can perform the daily requirements AND much more because my head is not full of !@$%. I've been in I.T 11 years and have not got one certification (and still manage the big $$$) and let the MCSE's etc try to teach me anything....mmm yeah right..even the job agencys don't understand what the certification is, let alone all the software knowledge that is required for todays TRUE PROFESSIONAL IT PEOPLE.
3/19/03: BetMen from USA says: OK so you're saying that a 4yr degree is worthless, as well as certs, without experience. I agree. I have a bachelor degree in computer but know nothing except basic programming in C, VB, ASP, Java, etc and I mean BASIC. Not much networking was taught, only those found on the first few pages of each chapter of Network-plus study guides. So yes, out of my expenses for my bachelor degree, I'd say it's worthless. Certs without experience are, again yes, worthless, regardless how much I studied and spent for them. I agree big time. But the BIG QUESTION is, how can we, the worthless graduates and certifieds, find a job for hands-on experience if everyone is suggesting not to hire inexperience candidates despite their possession degree and certs? We need to have our first job to gain experience, we need a start somehow. I can't afford a router, a catalyst, and a home lab to tackle CCNA for example, so I used RouterSim. And making my own homelab and/or attending courses still don't mean a real world experience. So what's the clue if we, inexperienced graduates and certifieds, aren't quite qualified to get our first job? Just simply go to hell and lost to those with 5 yrs experience???? Everyone seems to always suggest that degree and certs are nothing without experience. Yes that's easy to say if you already have it, but for us, fresh graduates looking for first job, it isn't that easy as it is to you...So what's the solution here? I want to know!!!
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