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...Home ... Editorial ... News ..News Story Saturday: May 13, 2006


Study: Proliferation, Lack of Experience Req. May Be Hurting Certs


3/19/2003 -- According to Thomson-Prometric's third annual "Global IT Training and Certification Study," while managers overall support IT certification, the sheer number of certifications available combined with a lack of experience prerequisites "has led some managers to discontinue using certification as a way to judge the skills of job candidates."

This could be an indication of larger backlash in relation to an "everyone is doing it" trend, the study states.

In a section called "Challenges and Opportunities for the IT Certification Industry," the study's authors write:

"Following its debut as a measure of skills assessment and technological competency, IT certification has grown to take on a life of its own, with many candidates pursuing certification as a means of standing out from the crowd in a tough employment market. The impact of this trend is that...certification may be in danger of being viewed as a commodity."

"While managers appreciate that a candidate has invested time and effort in becoming certified, [managers] want more assurance or proof that a certification translates into the skills and abilities necessary to function in day-to-day IT life."

According to the study, certification does appear to be losing some power in terms of bringing monetary benefits to IT professionals. Those rewarded for their certifications with salary increases dropped 4 percent in 2002 to 18 percent. Those rewarded with a promotion stayed flat at 9 percent.

The study also says that there's a "gap" in what certified professionals see as value of certification and how managers perceive it, "specifically what certification delivers in terms of performance and competence on the job."

To combat this, the study's authors recommend that certification vendors structure exams so that they measure "both the theory behind the technology and its practical, hands-on" application as well as focus more on tying experience to specific credentials.

The study also found that managers who have less experience in the IT field (15 years or fewer) are "significantly" more likely to see the value in having a technically certified staff member as compared to more experienced managers who have been in the field for 16 years or more. The study attributes this gap to an "age of certification" -- e.g., younger managers are more accepting of certification "because it was part of their career development experience."

Other interesting findings in the study, which examines a wide variety of behaviors and attitudes toward certifications by both candidates and managers, include:

  • Top reasons for IT professionals to achieve certifications in 2002 were increased credibility, assessing skills and increased compensation.
  • For those already certified, there was a 4 percent point drop in those seeking certification to increase salary, and a more than 50 percent drop overall in those seeking certification in order to get a new job.
  • The top benefits of certification as seen by IT managers are higher level of service (22 percent), increased productivity (20 percent) and increased credibility with clients (19 percent).
  • The perceived value of certification varies by region. In China, the top reason cited by IT pros to become certified is to increase productivity (33 percent). The top reason in India and the United States is to help find a job (22 percent and 19 percent, respectively). The top reason in Latin America is to increase credibility (36 percent).
  • Overall, candidates in India are the most positive toward certification, and those in Europe are least likely to reap financial benefits from certification.
  • Younger candidates (under 30) are more likely to see certification as a "stepping stone" than older candidates, but less likely to take an exam due to financial considerations.
  • Use of all training methods is up across the board. The use of self study products rose to 87 percent, up from 61 percent in 2001. Seventy seven percent of candidates used a self-assessment test in 2002, up from 46 percent in 2001. The use of instructor-based remained fairly stable at 47 percent, up one percentage point from the previous study.
  • Instructor led training is much bigger in China (88 percent) than in other regional areas.

The 2002 study uses results obtained from more than 8,000 IT professionals, including surveys of 3,036 test-takers at worldwide Prometric centers, 5,207 survey respondents who had previously taken exams at Prometric centers, and in-depth interviews with 23 IT professionals in Chicago, London and Singapore.

A PDF of the results can be downloaded from Prometric's Web site here.  -B.N. with Mike Domingo, MCPMag.com.



There are 65 CertCities.com user Comments for “Study: Proliferation, Lack of Experience Req. May Be Hurting Certs”
Page 2 of 7
3/20/03: PDP11 says: Looking at the first job issue. Start in another field (electronics, radio etc) and move sideways into IT. Drop salary and seniority to get into the field. Express an interest in IT and be useful with IT systems at work, assist your coworkers, get a reputation of knowing IT systems. Don't get into over enthusiastic mode and drive other people up the wall with your enthusiasm for IT. Get involved with community or volunteer organisations. Looking at the experience issue. Home labs can be very cheap (486 boxes, surplus, eBay or auction house purchases). Maybe you can't afford Cisco routers to play with their IOS, try a couple of IGS Multiprotocol router/bridge boxes, DEChub adapters with IOS 10, run SmoothWall/IPCOP, find an ISP who can supply a routable subnet via dial-up or even just a single routable IP address of your own, try something different like OpenVMS on VAX, NetBSD on DECstation 5000 or an old Alpha, Linux if you must. Setup IPv6, play with DHCP, Bind, Sendmail, NTP and other protocols. Read Stevens TCP/IP Vol 1 from cover to cover, build up a library of reference books, learn to recognize good/useful books, join user groups. Run multiple LANS with 10BaseT, wireless bridges (D-Link DWL-900AP+) if you're rich enough. Don't be afraid to break your home networks, learn how to make your own UTP leads. How did I get experienced? Performed my tasks well enough that when I broke something I could recover with minimal impact. Did some really stupid things and recovered gracefully (bit of Bart Simpson here, you didn't see a thing ...) Eg A Novell file server had a critical disk space shortage. I had to perfom a cleanup of junk files and logs at lunchtime if we were to survive the afternoon. Along the way I cleaned up one file too many (think it was called netlog.dat). Interesing side effect when I attempted to login with my normal LAN account (not my administrators account) was a lack of drives being mapped and other login niceties. Tape backup would have taken too long so I re-wrote the system login script from first principles over lunchtime and none of the users noticed the substitution. There are other examples I could provide. Simple answer is experience has shown me how dumb I am and to be smart enough to work within my limitations. Flip side of this was when I was following a senior (supervisor) person's instructions and completed a task as requested with no customer impact then a more senior person chewed me out for performing as I was instructed and this led to a demotion. No use trying to shift the blame, it happens, get over it. In my case I looked for another job. Now I herd cats (joke and long story attached) until a bean counter decides that x% of IT staff are to be cut from the organization and I fall into that x%. Joys of redundancy. Being experienced, competent or MCSE, CNE, CCNA/CCDA, CompTIA with other certifications will not influence that x% cut.
3/20/03: TJ from CA says: In my opinion, certs are only there to introduce the new technology, from a specific vendor mind you, to people who are new in the field today. As we all know, it used to be a money maker for legitimate IT pros a few years ago in regards to their salries. However, when the demand from businesses increased dramatically, they started hiring "IT pros", that were certified by vendors, in droves. They didn't exactly know what the heck they were doing. They were hiring on the assurance of the vendors, that these certified people were well trained. What a joke! Once they saw the results of the skill level of these people, they became a little concerned. They are alot more wiser today to the fact, and have started to filter them out. There is no doubt that IT cert training has lost its luster. Many of the large corps are sending their IT work either over seas, or hiring froeigners with visas to come here to the US, because it is a lot chepaer for them. Are we demanding too much for our skills, or is the corporate world scrutinizing technology because they want the increased productivity and other benefits technology brings; but they do not want to pay the price.
3/20/03: tank from Pennsylvania says: Hey pdp11 what do you think of Microsoft's TCP/IP reference book in comparison to Stevens TCP/IP book. Check it out here: http://www.bookpool.com/.x/6cts7e41v8/sm/0735605564 I agree with what you said and will take your advice.
3/20/03: Anonymous says: To those thinking that a degree and certs will buy your way into the IT business, think again. Even a car mechanic from a trade school is going to start out in a shop as a flunkie doing the dirty work. In other words, think about starting on the ground floor first since the days of the meteoric rise to the top and the mega-bucks salaries died when the Internet bubble burst back in 2000. I think the PDP11 poster nailed it correctly. Times are tough right now and any job in IT will be tough to get. The smart employers know they have their pick of the labor pool. If they can hire someone with a degree, and certs, and experience, they benefit more than just hiring on a degree and certs alone. That's reality folks...and I'm still unemployed with 15 years of IT experience, college and a load of certs!! Yes, the job market is that tough out there in some parts of the USA.
3/20/03: Anonymous says: About the certs. Now in my industy ( The Integration Part ) as a var we kind of need certified staff. For the low end networks i can understand, but for the high end ones certifications aren't a luxury but a necessity. Having a compaq server in you office or a rack of them is cool. Being an ASE by default if you cheated on all the exams,(10) for the Microsoft track, you atleast know how to get the management agents working, the monitoring, etc... I have met a whole lot of professionals who were the Creme of the Crop in their field, But when it came down to really make then network, flow the best, just to stuburn because of their own EGO. if you are smart prove it. don't hate the people who get certified, that 1, adds credibility in their product. 2, adds profeciency. 3, most importantly requires the person to atleast attain a bare basic knowledge set to pass the exam. 5 plus years in the field, you must be an administrator, or been at the same job since day one. and you know your job. me on the other hand, MCSE, M-ASE, CCEA, CCNA, I am an integrator. With thos measly letters, Mean easier implementations. More sales, Better understanding of the product. i get people talking about me daily, until we set up our cluster, on Proliant Equipment. then what, say it is unneccessary. RIGHT. When your routers fail, lock up, and you can't figure it out who do you call, if you had a choice of CCNA or CCIE which one do you call,. if you say CCNA you must work on really small networks. NUF SAID<
3/20/03: Anonymous from Austin TX says: Since "IT" is used to describe such a broad range of skills and endeavors, what I have yet to see in comments made is anything regarding database management and/or software development. I have just started on a path toward an MCDBA certification because a class instructor at New Horizons (CompTIA) described to me the difference between support (MCSA, MCSE) and development (MCDBA, MCAD, MCSD). What he told me boiled down to this: Do I want to run after problems and put out fires all day or do I want to work on projects that involve little on-site troubleshooting and direct customer satisfaction? I've done plenty of customer service in other fields and I can honestly say, the last thing I want to do is interact with people only when they have a problem! Since I've always had more than a passing interest in software development (but I never did anything about it until now, pushing 40), my last New Horizons instructor (who holds several certifications,including Microsoft-Certified Instructor) suggested the MCDBA path as a foundation for moving into software development. If certifications are reaching the point of being practically worthless for network admins/engineers, does that perspective also apply to database and application developers? Just to "prime the pump", so to speak, the answers I'm looking for are from those who will provide a realistic but positive assessment and avoid "bashing" of anyone for any reason!
3/20/03: Michael from California says: Degree worthless? Certifications worthless? No, envy is worthless. The degree(s) and certifications(s) are valid indicators of tenacity, interest, and yes, an accomplishment of sorts. They are not tickets to the big bucks or entitlement to a senior job; never were, never should be.
3/20/03: Anonymous from Austin Texas says: It's me, from Austin, Texas again. Thanks to Michael from California for your response. Perhaps my choice of the word "worthless" was a bit extreme. Nevertheless, my concern remains. I'm enjoying the certification path so far (for the most part) but I will admit that my choice to pursue a career in IT with an emphasis on data management/software development is to have a more promising future, perform enjoyable and challenging tasks and get paid well for doing so. Granted, with no work experience in the field I know I'll have to start at entry-level. I never expected to start out earning a high-5 or low-6-figure income, especially in my local job market (capitol city, large university, MANY government offices). My concern is, will I even be able to get a job in IT if my knowledge is primarily theoretical? I raised this question more than once with people at New Horizons and I always got the same response: Getting certified with no practical, hands-on knowledge is much like getting a college degree - employers know this and one will give me the chance to gain that experience. Is this no longer true? Did I join the game too late? I certainly don't want to give up just yet.
3/20/03: Anonymous says: People with no certs or degree need not apply. I'm sorry guys, you don't even know what you don't know. Sure and MCSE might not know every thing every time. But, you are far better having one on staff than some one who poo poos the idea of training. Lets be serious. Most uncertified people brag about the time they caught an MCSE in a misconfiguration like it is a trophy because it is not easy to do. 99% of the time it is the MCSE that is showing the "I just got lucky and got hired" crowd their asses. The bottom line is that everyone's network is different and even an MCSE is going to have a learning curve at a new job. However, right out the box the MCSE is going to have all the 2000 networking basics down at a minumum.
3/20/03: Rick from Tampa, Florida says: Getting an MCP for VB got my foot in the door where it would otherwise have been impossible. The old Catch 22, you need at least 2 yrs of programming experience before anyone would hire you but how do you get the experience. Since then I've gotten the MCSD and MCDBA. However, this doesn't guarentee a job. I've been laid off again and the job prospects don't look good. At least with the certifications AND experience I get an interview but the programming pool is full of out of work developers. If for no other reason, the certifications are worthwhile in that they force you to keep up with the technology. It doesn't matter if you use a brain dump, transcender, tech school or your just that damn smart, if you pass a Microsoft Certification you have learned something somehow. All professional fields require you to stay abreast of the industry. For our business a certification is the paperwork that lets others know you are doing just that.
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