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...Home ... Editorial ... Columns ..Column Story Tuesday: December 28, 2010


 Kohut's Corner  
Kevin Kohut
Kevin Kohut


 So You Want To Be in IT...
Kevin offers advice for newcomers seeking an information technology career.
by Kevin Kohut  
9/12/2001 -- I recently received the following e-mail from a reader:

"I am a newbie to the ever growing IT field. How does one break into the field without any experience? I went to school and got a degree and now in my off time I am obtaining my certifications. It seems nothing I do works. I am about certified-out and want to know where to turn next"

And he's not alone. For some strange reason that escapes me, lots of people out there actually want to get on the IT rollercoaster. You'd think that with the continued reports of major layoffs (Hewlett-Packard, Compaq, Dell, Gateway, Nortel, Cisco, Intel -- just to name a few!), people would be looking to other career paths. But, alas, the lure of IT is powerful; thus, I continue to get e-mails just like the one above.

For all you brave souls out there who want to add yourselves to the ranks of gainfully employed IT professionals, I offer the following suggestions.

Aim Low
I was talking to a student in one of those MCSE boot camp training sessions. He had already taken the "Core Four" classes and passed all four exams as well. Before entering the training program, he was working as a stock clerk. He showed me one of his exam printouts, indicating his very high passing score. "When I finish this training program I'm going to get a senior administrator position," he proclaimed proudly.

He'd be lucky to get a junior administrator position. I quietly suggested that he look for a true entry-level position, perhaps a junior helpdesk technician. Not wanting to even entertain such a thing, he decided I no longer had anything of value to offer him and walked away.

I wish he would have swallowed a little pride and listened to what I was saying. Having the certifications, even having a college degree, doesn't guarantee you much of anything in the IT arena these days -- not without experience to go along with it.

Work for a Small Company
I know, I know, you want to work with big networks, spanning multiple subnets, which include hundreds of servers and thousands of users. And, of course, you want all the Internet stuff in there as well: Web servers, firewalls, routers, e-commerce and the like.

Yes, a 20-person office with only one server doesn't offer the glamour, prestige or challenge of an enterprise-class organization -- nor does it offer the same money. But there are hundreds of thousands of these tiny companies, all around the country, needing help in IT. And they'll hire you.

Volunteer
I hear this suggestion from a lot of different sources, yet I rarely see anyone actually volunteering. In the early days of my consulting career, I volunteered my services to my high school alma mater, a small parochial school with precious few funds. I set up its entire computer lab, migrated a Novell server to Windows NT, configured the student management software, and even worked on the accounting system.

I gained a ton of experience; but more importantly, I gained a valuable reference -- one that later helped me land a systems administrator position with a 5,000-user organization.

What Not To Do
Unless you truly have the real-world knowledge and experience as well as the ability to sell as well as the required business skills, DON'T become a consultant!

If a corporation won't hire you for a full-time IT position because you lack IT experience, what makes you think they'll pay you as a consultant? Resist the urge! Don't do it!

Another big no-no: Misrepresenting your skills. Another MCSE student showed me his resume. In the technical skills section he listed several bullet points, including "Complex Networks" and "Multi-Domain Active Directory Design." I asked him where he picked up these two high-level skill sets. "We set up a routed network in class," was his confident response. He wouldn't last 10 minutes in an interview.

About a year ago I was interviewing candidates for a network admin position. One of them said he had Cisco BGP experience. I asked him where he got this experience, and he talked about some companies he'd worked for in the past that, according to him, used BGP. I asked him a few more questions and by his responses knew he wasn't being truthful. Needless to say, I didn't hire him.

There Is Hope!
I said earlier that I don't know why so many people want to get into the IT arena. And my general advice to these folks, including the author of the e-mail I quoted from, is first to make absolutely sure this is what you really want to do. If so, follow my suggestions and you just may make it in the tumultuous world of IT. And if an IT position still manages to elude you? Perhaps you can sign up to teach at one of those MCSE boot camps!

What advice do you have for IT newbies? Post your comments below!


Kevin Kohut has been involved with information technology in some form or another for over 18 years, and has a strong business management background as well. As a computer consultant Kevin has helped both small businesses and large corporations realize the benefits of applying technology to their business needs.

 


More articles by Kevin Kohut:

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There are 23 CertCities.com user Comments for “So You Want To Be in IT...”
Page 3 of 3
5/10/02: another newbie says: I just got A+ cert. What are the entry level jobs... I thought Help desk 1, Computer operator, PC service technician, configuration tech..were fairly entry level..Most ads i see say 3-5 year minimum experience..ok so those jobs are not entry than what is (oh by the way configuration tech was $11 an hour) Where i live u couldn't eat much less have a roof over your head for $11 an hour (well u could eat as long as u didn't mind living on the street :-)
4/7/03: Daniel from Vancouver says: Kevin, I must say I agree with you to certain extent. Now, a little background about myself. I obtain my MCSE 4 years ago, I must say I am a half paper MCSE and half practical. When I say half that is because I didn't have a hell lots of experience. I agree that now a lots of people just take the exam by whatever means and hope to land on a job with big paycheck. Unfortunately, all they can end up with is sitting at home looking at their cert. Right after I finished my MCSE, I tried a couple of network admin jobs and all I found was lacking a lots of knowledge. That's when I quit my job, go back to study fulltime and get into an University for Computing Science. What MCSE doesn't cover is the background knowledge of everything. The theory of OSPF, the theory of Sync and Async communication, etc. Although, not essential, but it may comes in handy when u are troubleshooting. So, what I am saying is, if you want to learn computers, there are no such word as 'shortcut'. If you want to learn, you have to go all the way. Looking at things from surface doesn't tells you a whole lot is what I think.
5/2/04: Joshua Wolcott from Grand Junction Co says: Excelent article. After 8 years in IT I would have to agree whole heartedly with the first point. Why on earth would any one want to get in IT to begin with? But for those of us who are allready in to deep to get out such as myself I am hopefull. At some point IT will loose it glamor. Those of us who manage to find a way to stay employed and current on new technologies will one day be able to eat and pay our broadband and rent bills again.
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