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...Home ... Editorial ... News ..News Story Wednesday: September 7, 2005
Download the TechMentor Conference Brochure | San Jose, CA October 17-21, 2005


EXCLUSIVE: CompTIA Settles Suit Against Cheet-Sheets.com; Launches Industry "Security Council"


10/3/2001 -- The Computer Technology Industry Association (CompTIA) confirmed to CertCities.com last week that it has settled a copyright and trademark lawsuit against Keen Interactive, owners of the site Cheet-Sheets.com.

According to court documents, the suit was originally filed by CompTIA in both the Cook County State Court and the U.S. District Court Northern District of Illinois (where it was eventually litigated) on May 21. It stemmed from allegations that Cheet-Sheets.com -- known for its advertising motto of "actual questions from actual tests" -- violated CompTIA's copyrights by selling questions that appear on CompTIA's A+ and other exams.

"We feel obliged to protect the integrity of our program," said Lutz Ziob, vice president of certification for CompTIA. "We also believe that as an industry association...we have a role to play."

Ziob told CertCities.com that Keen Interactive agreed to the following settlement terms:

  • Destruction by Keen of all CompTIA-related materials in its possession.
  • Disclosure of all customers who purchased CompTIA-related materials.
  • Payment of undisclosed financial damages.
  • A permanent injunction prohibiting Keen from using CompTIA's trademarks on its site.

Keen Interactive confirmed the settlement terms to CertCities.com, but the company otherwise declined to comment for this story, citing legal concerns. CompTIA materials have not been available on the Cheet-Sheets.com Web site for several months.

The settlement and injunction were filed with the court on Sept. 17. Days later, CompTIA sent a mass e-mail to Keen's customers asking them to either destroy the Cheet-Sheets in their possession or send them to CompTIA (reports vary as to the e-mail's content).

CompTIA said it sent the e-mail for two reasons. "We wanted to notify them [the recipients] that the information they received violates a whole slew of copyright and other laws, both at the state and federal level," Ziob explained. "We also wanted to stop them from disseminating the information further and opening themselves up [to] possible liability."

When asked if CompTIA was planning on taking any disciplinary actions against those who received the Cheet-Sheets, Ziob replied, "Absolutely not...There's no kind of judgment here." Ziob also said that so far the response to the e-mail has been mostly positive: "Many [people] thanked us for letting them know."

While this suit has been settled, future litigation may not be far off. Several certification programs whose tests are also covered by Cheet-Sheets.com materials confirmed to CertCities.com that they have been keeping an eye on this suit, including Microsoft and Prosoft Training.com. (Novell declined to comment.)

None would confirm whether they are considering legal action, but Microsoft's Director of Certification Skills and Assessment Anne Marie McSweeney issued the following statement to CertCities.com: "Microsoft is aware of the issues surrounding Cheet-Sheets.com. The value of certification resides in a given credential clearly representing a skill set and demonstrating that an individual has experience working with the technologies. Those companies and individuals who attempt to circumvent the normal process of earning a certification do a grave disservice to the industry and to themselves. Microsoft is committed to maintaining the integrity of the MCP program credentials and supports exam security across the high-tech industry."

As part of the commitment, Microsoft -- along with Novell, Prosoft, Vue, Prometric and other industry vendors -- has joined a "security council" started by CompTIA to address the issue of "braindump" sites as well as other industry concerns. CompTIA is scheduled to announce the new council officially next week. According to Fran Linhart, director of certification for CompTIA, the council is a joint effort with the Association of Test Publishers. Rob Pedigo, former director of Sun Microsystems' certification program, has been hired to run the program, Linhart said.

While the security council has been in the works for some time, CompTIA was careful to point out that the Cheet-Sheets.com suit was not connected in any way to the council: "We [CompTIA] did this on our own," Linhart said.

CertCities will bring you more on this story as it develops. -B.N.



There are 159 CertCities.com user Comments for “EXCLUSIVE: CompTIA Settles Suit Against Cheet-Sheets.com; Launches Industry "Security Council"”
Page 3 of 16
10/5/01: louisville MCSE says: I believe all the dump sites should be shut down to keep the value of certification real. No action should be taken against the people buying them because they don't know that the stuff is the actual questions until they take the test. Also they don't agree to the non disclosure until they take the test. I think you should definately go after the sights, but not the people.
10/5/01: Anonymous says: I spent 18 months studying for NT MCSE. College classes,ATECS,CTECS, product experience and yes dumps too! After seeing some of the arcane questions being asked that in real life never happen, I glad I saw some beforehand. I could answer the questions that were normal and knowledge/experience based no problem, but if I hadn't seen the dumps, I know I'd gotten some wrong. After all that I really don't think it was worth the $$ and the huge amount of time. The MCSE 2000 in a year or so will have the same compromised view from the IT industry as the NT MCSE does now. The only difference is they won't get my $$$$ for the tests and classes. Micro$oft will undoubtedly be spawning a new fish for us to bite on by then! All the study vendors/publishers will rush to tell us how we need to upgrade to an uncompromised cert. right away! And life goes on. I'm just going to keep learning via experience, technical books, etc.
10/5/01: Paper MCSE says: I'm one of the dreaded Paper MCSE's. It's a term I hate because I did study my butt off to pass the various exams. So many of the comment I have read here ring true. I have taken both Novell and Microsoft certs and they are like chalk and cheese. Novell publish and teach you what they want you to know, MS expect you to attend their highly priced approved courses. MS then go on to test on obscure issues, technet articles and resource kit products. Very few of MS's tests are addaptive and even less have simulations - perhaps they should "get their #$%^ in a pile" before preaching to everyone else. After all it's extremely difficult to memorise 20 or 30 steps for each sim based question without actually knowing how to do the task. isn't that what employer want, folks that can perform the tasks? As for cheat-sheets specifically, I seen one of their exams. It was a total waste of money. From the first question onwards I recognised it to be highly inaccurate, 80% of the questions related to a previous version of the product being examined. Not one question appeared on the actual exam i took. In short if this were a level playing field I'd be 100% in favour of banning the dumps but it isn't so long may they continue.
10/6/01: Anonymous says: Why did it take Comptia so long to react. To become a plus certified you have to spend almost $270. It use to be $200. Why did Comptia increase the test fee when there seems to be no improvement in the test itself? Probably with the increase in A+ test fee, most people would prefer paying Cheet-Sheets a couple of buck to ensure they pass once, rather than paying Comptia for a job NOT WELL DONE. A+, MCSE and other certifications are not worth the paper they are written on. Exam testing is a billion dollar industry and is based on market forces, that is why Comptia went to court
10/6/01: joel says: My point of view, is that let Cheet-sheet go, stop with higher price on exams and improve yourself, because you are a great company, I have my A+ CERT. ,I fail on my NET+, I am going again, and n ext INT+, SERVER+, I like Comptia.........by by
10/6/01: Anonymous says: You pay Microsoft your 2 grand, attend their MOC training, pay your $100, take the test and discover that their training covered 2/3 of the scope of the test questions. Did you get your money's worth? I haven't! After MCSE 3.51, 4.0, and now working on 2000, I am questioning myself..."Is it worth it?" Who's being dishonest here?
10/6/01: Anonymous says: I currently have an A+, Net+ and MCP certifications. I have sat through the four core classes, and 2 of the electives, for WIN2K. The A+ and Net+ exams were all about what I would consider foundation material. The MCSE classes were adventures in "Instructor speed-reading". Not a good experience. To pass the MS test I had to really dig into the material, and do hands on work at home. Seems like a lot of money to have someone read a very technical book to me. When all is said and done, "I want to be able to be able to do what that paper says I can do"
10/6/01: james says: I wondered why Troytech quit selling their Comptia stuff! This certification "industry" is nothing but a racket anyway! I'd like to see someone run copies of all the cheats out there from off shore where these greedy bastards can't threaten anyone!
10/6/01: Ike says: I've been involved in the computer industry for over 30 years. I have recently passed MCSE 2000, I found braindumps very helpful, and don't feel bad about using them. Because let's face it there is no substitute for real experience anyway. I've also seen many people with college degree's who start a job and don't know much at first, I see nothing wrong with that as long as the playing field is fair. A Certification or a college degree for that matter is really just an overview of the principles required to accomplish a job in any given field. My feeling is that Comptia and Microsoft and any other company that is thinking of disrupting the Braindump sites have their own interests in mind. and that this behavior reflects rather poorly on them.
10/7/01: Anonymous says: Before criticizing braindumps and cheet sheets etc., look at your bookshelves. I bet you have two sets of books, one for passing exams and one for actually doing the work. Until the exams actually reflect doing the work, braindumps will exist. I have over 10 years experience in the field and have taken more certification exams than I care to remember. Only about 20% of the questions ever had anything to do with the day to day work involved in supporting the software tested. For example when was the last time you saw a Micorsoft question on how to clean a virus?
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