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EXCLUSIVE: CompTIA Settles Suit Against Cheet-Sheets.com; Launches Industry "Security Council"


10/3/2001 -- The Computer Technology Industry Association (CompTIA) confirmed to CertCities.com last week that it has settled a copyright and trademark lawsuit against Keen Interactive, owners of the site Cheet-Sheets.com.

According to court documents, the suit was originally filed by CompTIA in both the Cook County State Court and the U.S. District Court Northern District of Illinois (where it was eventually litigated) on May 21. It stemmed from allegations that Cheet-Sheets.com -- known for its advertising motto of "actual questions from actual tests" -- violated CompTIA's copyrights by selling questions that appear on CompTIA's A+ and other exams.

"We feel obliged to protect the integrity of our program," said Lutz Ziob, vice president of certification for CompTIA. "We also believe that as an industry association...we have a role to play."

Ziob told CertCities.com that Keen Interactive agreed to the following settlement terms:

  • Destruction by Keen of all CompTIA-related materials in its possession.
  • Disclosure of all customers who purchased CompTIA-related materials.
  • Payment of undisclosed financial damages.
  • A permanent injunction prohibiting Keen from using CompTIA's trademarks on its site.

Keen Interactive confirmed the settlement terms to CertCities.com, but the company otherwise declined to comment for this story, citing legal concerns. CompTIA materials have not been available on the Cheet-Sheets.com Web site for several months.

The settlement and injunction were filed with the court on Sept. 17. Days later, CompTIA sent a mass e-mail to Keen's customers asking them to either destroy the Cheet-Sheets in their possession or send them to CompTIA (reports vary as to the e-mail's content).

CompTIA said it sent the e-mail for two reasons. "We wanted to notify them [the recipients] that the information they received violates a whole slew of copyright and other laws, both at the state and federal level," Ziob explained. "We also wanted to stop them from disseminating the information further and opening themselves up [to] possible liability."

When asked if CompTIA was planning on taking any disciplinary actions against those who received the Cheet-Sheets, Ziob replied, "Absolutely not...There's no kind of judgment here." Ziob also said that so far the response to the e-mail has been mostly positive: "Many [people] thanked us for letting them know."

While this suit has been settled, future litigation may not be far off. Several certification programs whose tests are also covered by Cheet-Sheets.com materials confirmed to CertCities.com that they have been keeping an eye on this suit, including Microsoft and Prosoft Training.com. (Novell declined to comment.)

None would confirm whether they are considering legal action, but Microsoft's Director of Certification Skills and Assessment Anne Marie McSweeney issued the following statement to CertCities.com: "Microsoft is aware of the issues surrounding Cheet-Sheets.com. The value of certification resides in a given credential clearly representing a skill set and demonstrating that an individual has experience working with the technologies. Those companies and individuals who attempt to circumvent the normal process of earning a certification do a grave disservice to the industry and to themselves. Microsoft is committed to maintaining the integrity of the MCP program credentials and supports exam security across the high-tech industry."

As part of the commitment, Microsoft -- along with Novell, Prosoft, Vue, Prometric and other industry vendors -- has joined a "security council" started by CompTIA to address the issue of "braindump" sites as well as other industry concerns. CompTIA is scheduled to announce the new council officially next week. According to Fran Linhart, director of certification for CompTIA, the council is a joint effort with the Association of Test Publishers. Rob Pedigo, former director of Sun Microsystems' certification program, has been hired to run the program, Linhart said.

While the security council has been in the works for some time, CompTIA was careful to point out that the Cheet-Sheets.com suit was not connected in any way to the council: "We [CompTIA] did this on our own," Linhart said.

CertCities will bring you more on this story as it develops. -B.N.



There are 158 CertCities.com user Comments for “EXCLUSIVE: CompTIA Settles Suit Against Cheet-Sheets.com; Launches Industry "Security Council"”
Page 2 of 16
10/4/01: Anonymous says: Are we forgetting what a certification really is? Only proof of some knowledge in a particular subject (OS, hardware, etc.). Who can be new to a technology, obtain a certification, and be considered an expert? What is the etymology of expert? Not certify! (for us latin lovers... "cernere" meaning to sift, separate, decide). May be ... could it be ... perhaps the same etymology of expert is experience (for us latin lovers... "expertus" meaning to try or learn by trying)?!? Any company that certifies without a lab exam, an interview, AND an employers/customers acknowledgement of experience is only a certification with no experience to back it up. Sorry certification fans; I just had to vent about peoples' inane perceptions of certifications. What do you think? -Anonymous, MCSE (NT4 & 2000), MCP+I, CCA
10/4/01: Anonymous says: I really don't see a problem here. There is no guarantee that the questions a person uses from a "braindump" will actually be on an examination. Moreover, I can't really blame people for resorting to these guides when you look at some of the exam questions I have seen on exams. Those questions ARE NOT a straight forward evaluation of an individuals understanding by any means and anyone who thinks so, I'd like to know what atmosphere you breathe on your planet. I have found that those exams do not relate to any network settings I have ever worked with. They represent the kind of arcane, picayune, mean-spirited type of questions I had to deal with whenI was in graduate school. Moreover, anyone who uses such means are merely trying to even out the playing field because the deck is MOST definitely stacked AGAINST them and favoring the software vendors, testing facilities, and publishing cmpanies. For them it's a permit to print money. Don't be naive to think it's anything else.
10/4/01: Anonymous says: My college professors almost always give the class the previous years exam beforehand. This is to give us an idea of what the exam will be like. A lot of times a couple of the questions are exactly the same. Is this cheating? Is it cheating that Microsoft partners up with study aid companies that have questions very similar to their exams? If they want to keep their exams higher quality, why not make the pool of questions in the 500-1000 range? Anyone memorizing that many questions would be better off just learning the material, and the problem is solved.
10/4/01: Southpark says: This serves the software vendors right. FAT Greedy PIG bastards! I have studied my A** off for months and months and months to pass a test, while little monkeys that I work with, read a quick sheet and pass a test in a week. I believe in braindumps and will ALWAYS SUPPORT THEM. Why? Because the industry is too greedy, that's why. Why should I pay hundreds of dollars for inaccurate and poorly written training materials? There is NO reason why a training course should cost 15,000---believe me, I could host a DAMN GOOD course for that kinda money ! ! ! WE WILL ALWAYS FIND AWAY AROUND YOUR STUPID TEST! Those of us who are smart, that is!!!! Most of the M$ tests are stupid and don't measure actual ability, anyway!!!!!!!!!!! Long live Braindumps! Long live open source code! Down with software industry GREED!!!! (you brought it on yourselves)
10/4/01: Anonymous says: I am cramming for one of the MS tests right now and I am using one of the cheetsheets to prep. For the last year I have been working with the software and have spent good money on excellent training materials. But if you think that I am going to spend any more money than I have to your nuts. I use the cheetsheets because I don't want to fail the test when MS asks some stupid questions that have no relevence to real world situations. They can have my $100 but no more.
10/4/01: Anonymous says: I have seen one of the cheet-sheet exams after I took my test. The questions were similiar, but the answers left someting to be desired. Reading through the test, they asked the same question twice. Even though the questions and answers were worded the same, the 'correct' answer for the second question differed from the first, and BOTH were wrong!!! You can not take these brain dumps and just study them to pass. You at least have to do the research to make sure that the given answers are the right ones. At what point does directed study, either verifying the sheet or given by the instructor, go from good study practice to cheating?
10/5/01: Steve says: I have been using and working with computers for 15 years. However it is only in the last 2 years that I have started taking qualifications in them. for most of my exams I have never used braindumps etc. However I must admit that I have looked at and purchased some material from sites, the first thing I do though is to throw the answers away as quite often they are wrong. I only use them for seing the type of questions asked and I work out my own answers for the questions. I have taken several Micro$oft exams and have deliberatly answered questions wrong as I dissagree with the answer they are looking for according to the study guides/cheets. I know this is maybee the wrong way to go about answering their questions but there.
10/5/01: Anonymous says: Microsoft is looking for there way to the solution. The questions are mean and microsofts way. They do not test real world. That is why I use dumps. I know the material in real life. I just use the dumps to pass the test.
10/5/01: Anonymous says: I agree, the A+ card is a piece of crap. Obviously, a paper card will wear out quickly.
10/5/01: Anonymous says: Using a brain dump is just another tool for training. Anyone with any intellect at all knows how foolish it would be to use just this one resource. I have seen far too many wrong answers to trust a braindump site. As far as the A+ paper card, I treasure that little piece of crap. Have a nice day.
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