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Greg Neilson
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Great Expectations |
What's certification really worth these days? |
by Greg Neilson |
6/12/2002 -- As you might have seen from my previous columns, I'm a big believer in the value of certification. I have some myself and I'm continually encouraging my staff to keep moving on their planned certifications. However, due to the many negative comments about certification I've seen posted here and elsewhere recently, I've begun to wonder whether many people have too many expectations about its value.
A certification is a great asset. But just as the shiny new convertible depreciates the minute you drive it away, so too does your certification. Within two to four years of earning a cert, either the vendor will explicitly make it obsolete or the underlying technology has changed so much that you'll need to recertifiy to demonstrate your knowledge. Therefore, you need to be clear that once you do embark on a certification path, it won't hold its value forever and you'll need to regularly update it.
I still get e-mails from people asking about career opportunities in IT once they complete a certification program. Unfortunately these folks seem to have unrealistic expectations about the ease of entering IT, let alone the types of roles that they are qualified to perform once their certification is completed. There is no short cut to IT riches, and I'm not sure that there ever was. I don't know if it was ever true that certification alone is the ticket to earning $60-70K+, but it sure isn't the case anymore! The only way I can explain this is that, in the past, some of the really early adopters of certification had nothing but their own experience and the product manuals (if they were lucky!) to use to prepare for exams. Then, when usage of these products started booming, those folks who had extensive experience were in huge demand. In many cases they had completed the certification, but this was simply a demonstration of their theoretical knowledge -- it was their extensive practical knowledge that employers were excited about. From a distance, perhaps others got the mistaken impression that it was the certification alone that was their source of value to employers and customers, but I would have hoped that these days this myth was largely dispelled. In my work at CertCities.com's sister magazine, Microsoft Certified Professional Magazine, I know that the editorial staff have tried very hard over the last few years to pass on the message in their annual salary survey results that experience is a very important factor in the salary levels reported. However, I suspect that in many cases people are too busy looking at the dollar numbers in the tables to read any of the accompanying text!
The last area of confusion is to those who appear to confuse a certification with a career. Someone who now wants to work as a DBA on say Oracle, DB2 or SQL Server needs to know that there is so much more to these roles than just the requirements of these certification programs alone. It's one thing to know all of the wonderful commands and their switches, but it's another altogether to know what you should use in a given situation. Education and certification can assist in giving us the latest theoretical knowledge, but there's no substitute for years in the field. In this case, building a career as a DBA is not the same as completing a certification in a database product.
The same is particularly true of the developer arena. Most programming exams focus on language and class library implementation/API details, yet experience in the the art of good analysis, design and testing is probably more important in a successful career as a developer than just the code itself. In other words, just because you get an MCSD, it doesn't mean you're qualified to be an application developer.
Completing a certification can be a valuable asset in your career, but it alone won't and can't take you very far. (For anyone that thinks I'm just down on certification, I also believe that the same is true of a degree -- you really need the practical experience in combination with the theoretical knowledge to be valuable to an employer.) What do you think is reasonable to expect from a certification these days? Let me know by posting your comments below. 
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Greg Neilson, MCSE+Internet, MCNE, PCLP, is a Contributing Editor for Microsoft Certified Professional Magazine and a manager at a large IT services firm in Australia. He's the author of Lotus Domino Administration in a Nutshell (O'Reilly and Associates, ISBN 1-56592-717-6). You can reach him at Attn: Greg.
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There are 85 user Comments for “Great Expectations”
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Page 4 of 9
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6/21/02: Anna says: |
I am a MCSE on WinNT and A+ and just wrote my first 2000 exam. What I'd like to see at the training level (read all of those schools and their promises) is an intern opportunity while the students get their certs. I was one of the lucky ones who actually got hired in the industry, and found out how little I actually knew. If I had to do it over again, I'd stop at the A+ certification and get a job doing the grunt work for a couple of years, then go after the other certs. |
6/21/02: Jeff says: |
This is an excellent article and I wish all the tech schools could read this one (although they probably wouldn't care). I signed up at a tech school to get some advanced training (Oracle, Linux, and SQL) and I hear the sales people constantly pitching that once certified the person would make $40-45,000 starting out. I have all the common certs (A+, N+, INET+, MCSE NT 4),5 years experience and I cannnot touch that salary, but that is not what I expected when I began my certification spree. I did it because it shows that I have knowledge in a certain area and it does not mean I am an expert. I think certification is more of addition to the real world experience that you have. We all have to start somewhere and you will not get high-end salaries until your experience catches up with your certifications. |
6/21/02: Josh says: |
Basically, when it came to interviewing for the gig I have now, certifcation gave me a slight edge over my non-certified competition. At the time of the interview, I had a little over two years of systems admin and network admin experience...I think it was the experience that first got me in the door and then the certification sort of helped push me over the edge. |
6/21/02: sherdarl says: |
I am a MCSE on Win2000 (& A+ also) and I have come to the conclusion that I will probably never find a position in IT. I am way more fortunate than alot of people as I did not pay thousands of dollars for my training & cert's....mine was covered thru a dislocated workers progam.But,with that being said, I worked very hard to get this certification and I do get annoyed at the attitudes that I see from IT Professionals....that because I haven't worked 20+ years in IT I am clueless???? I know that there is more that I don't know than what I do know..but isn't that is why they say that life is a continueing learning experience... I took a year and 1/2 out of my life for this little adventure into the world of IT...and I bet that you think I sound bitter....but I am not.I did acomplish what I set out to do....and that was to prove to myself that I could do this and that at 40 years old I still have my brain cells intact.Now if an employer can't see the whole "me" it's their loss..... |
6/21/02: Jim says: |
This post is a response to Kobe, who posted on 6/19. So, you've got less than a year's experience and you're an EXPERT?? Good luck with that attitude. Even working day & night, how many systems could you have installed, configured and maintained? And as for troubleshooting, I've been in IT for over 20 years & I still troubleshoot things on a daily basis that I have never seen before. I'm an MCSE (NT & W2K),and CCNA. Kobe, do you have any expereince with anything OTHER than Microsoft? Real life in my part of the industry means making Microsoft products work with AS/400, various Unix flavors, not to mention gaining people skills to show business value - not just being able to work with the latest, sexy, technology. Maybe it's not that employers "devalue your MCSE cert", perhaps they see a prima donna with attitude. |
6/21/02: Ron says: |
Greg is right on. A successful college career tells a prospective employer that you have the ability to analyze, rationalize, you have commitment, take responsibility for your own actions (and future)and can be open to options. There is a lot of truth in the old addage that college doesn't give you the answers, it just teaches you how to find the questions. A certification likewise has its value. It can show current skill sets. It shows the ability to learn new technology as it emerges and the flexibility to move forward. It shows candidate determination and self-discipline. Experience might be the greatest asset of the three. In many cases, you need the first two to even get the opportunity to achieve experience. So the reality is just as Greg's article suggests, the best option is all three. And who ever told you that you start at the TOP. NOT. You earn that role. |
6/21/02: Anonymous says: |
most people say that its experience that counts.....then what exactly is the reason for spending time and money to do a certification? I recently passed 70-176 which will soon be obsolete when .net goes mainstream....some are really good but would not want to waste time and money on certification... |
6/21/02: Anonymous says: |
The problem of training schools overpromising data processing careers has been prevalent since the late 1960s. However, the difficulty in the current situation is that, twice in the last ten years, a certification *has* been the ticket to success for many people. The first recent instance was the Novell CNE, which was golden for a couple of years in the early 1990s. The second was the MCSE (and other Microsoft certifications) in late 1998 and early 1999. Both of these are abberations to the normal situation, where employers seek out experience to the exclusion of training for almost every job. And both were quickly debased by 'paper' CNEs and MCSEs. My personal use of certifications has been to avoid being characterized as an old-timer who's not up on current technology, and it's served me well for this purpose. However, had I no experience to go along with the certification, they would have been of little value. Sadly, this seems to be the case for many of those responding here. However, take heart, look for that job paying less than you dreamed, pay some dues, and you'll eventually get to the position you originally wanted. But you really have to like this business to succeed...not just be in it for the money. |
6/21/02: Shashank says: |
Certification is an independent verification of your skills. If two guys with similar credentials send a resume to some company and one of them has a certification in addition, then more than likely the guy with the certification will be called for an interview not the other guy. The reason being that the interviewer does not want to waste his time trying to figure out if the candidate knows his stuff, since it has already been verified independently. If the other guy were called, then the interviewer will have to figure out if the guy knows his stuff the way he claims to in his resume. Remember resumes can lie, but certification does not. |
6/22/02: Anonymous says: |
I dont really care about getting a high salary really as long as it is decent. Money isn't everything anyway. I don't understand why some people think a degree is so important. I mean someone who went to school for 4 years in IT would not know nearly as much as someone who has 4 years experience in IT regardless of certs or a degree. I personally enjoy IT and think sitting in a college classroom for 4+ years should not determine a higher salary. But what can you do? |
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