Newcomer's Guide to IT Certification
Real-life answers to the most commonly asked certification questions.
by Hinne Hettema
10/1/2000 -- If you're looking to enter the IT field and are seriously pondering certification, you've probably struggled with the same three questions that everyone else has:
- How much can I make if I'm certified but have no experience?
- Should I go to college or just get certified?
- What (or which) certification(s) should I choose?
Surprisingly enough, the answers to these questions all turn around the same principle: it's not certification, but job effectiveness and planning that count most. You must consider these two factors in making any certification decision. Employers aren't just paying for a piece of paper--they want job effectiveness. You must not only be able to do the job assigned; you must do it meeting high standards, within budget and on time. While paper certifications have made the whole thing much more confusing, your ability to do your job well is still the bottom line. The skills tested in certification exams (product knowledge, logical thinking, structured approach to problems) are necessary, but not by themselves sufficient. As such, they're not alone in dictating your pay scale, or what you can achieve long-term.
The following is my take on the answer to these three questions. Share your comments/advice by posting in the forum at the end of this article.
Question 1:
How much can I make if I'm certified but have no experience?
While it depends on the certification, for most the answer is "Not that much." As many freshly minted, job-hunting MCSE's can testify, employers are looking for a combination of experience and skills. Certification can give you the skills, but not the experience.
So the question is really put the wrong way round: Rather than asking how much you will make, focus on what you can do--where can you be most effective? If you are starting out in IT, or breaking into the field from somewhere on the sidelines, chances are you will not be very effective at the console of production-end servers--with or without certification.
You need to realize that certification studies provide a simplified world--one in which things are done the "Microsoft (or Novell or Company X)" way. Reality tends to be bigger, smellier and more complex. It takes a field experience to appreciate this; to gain the tacit knowledge that is not tested on any exam but is so important in the real world.
Question 2:
Should I go to college or get certified?
The answer to this one is simple, and then it isn't: both. A certification tends to be vendor specific; it needs continuous maintenance (as many MCSEs are currently finding out) and, since it focuses on what is currently "hot," tends to age rather badly. A college education, on the other hand, stays once you've got it, is more generic and ages rather well. In the world of IT, a well-endowed CV will show both.
At college, you will learn many valuable skills (such as study habits and techniques) that will help you in your certification studies later. Plus, current trends in the IT industry indicate that the somewhat unregulated days of the PC are nearing their end. If these trends are anything to go by, the focus today is on things like directory services, storage area networks, single sign-on, replication and customization, all of which require a much larger degree of planning, documentation and focused execution than has been the norm in the past. As a result, quite apart from certification, it's smart to invest in the more generic skills like structured thinking, conceptual thinking and communication that a college education can give you. These may very well be the core skills you'll need to succeed long-term.
Question 3:
What (or which) certification(s) should I choose?
There are more specialized certifications out there than ever before. How can you tell, being new to the industry, what you'd like? MCSEs, for instance, look after servers and networks. But if cutting code is your game, you'll be much better off with a certification aimed at developers, such as MCSD or Java.
The worst thing you can do is decide on a certification without thinking about your long-term career path. The story goes something like this: "Hmmm...I think I'll start with MCSE, and then continue to do Cisco...Well, on second thought, Linux seems quite hot as well, so I'll throw in an RHCE, then some Java, Citrix, Master CNE, pursue some security and Web certs..."
Do you really need all of this? Probably not. In fact, having lots of certs is a pain to maintain. As many MCSEs are now finding out, just maintaining MCSE status will require them to pass between two to four new exams between now and December 2001. The more certs you collect, the more this workload will grow. Take on too many and it can grow to the point where the effort required to maintain your certs is larger than the effort required to do your job--i.e., your job effectiveness will actually start to decrease because of certification. If you ever get to this point, you need to do some serious thinking. You might even consider giving some certifications up by not passing upgrade exams; Use the time instead to strategically re-align your skills with the market.
In choosing your certification, you should also be somewhat wary of "hot certs." Don't choose a cert just because it's the "in" cert to have. Anything that is currently "'hot" has only one way to go: down. Unless your job requires this specific cert or it's a true stepping stone to your long-term career goals, it may not be worth your time and resources.
All in all, certification choices are remarkably similar to other career choices--and their success depends equally on a combination of career focus, planning, hard work and--don't forget!--fun.
Have questions or comments regarding certification? Post them below or enter our Forums.
Hinne Hettema works for a large computing outsourcing firm in Auckland, New Zealand, specialising in the area of Application Service Providers. He is Microsoft (MCSE NT4 and W2K), Citrix (CCA) and Cisco (CCNP) certified and has a PhD in computational chemistry and an MA in philosophy. He lives in a 1930s villa on the edge of the Manukau harbour with his wife, daughter and three cats, as well as numerous computers. He is also the editor of 'Quantum Chemistry: Classic Scientific Papers' (World Scientific, Singapore 2000). He can be reached at and likes to receive email.
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Current user Comments for "Newcomer's Guide to IT Certification "
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10/19/00 - Just Phil says: |
If I do not want to commute long distances to work; which cert. would be more in demand in local areas, like mine? Where the ratio of possible available jobs would be more for certain certification skills (ie: If each small to midsize company has only 1 or 2 UNIX System Admins; and they are happy there; then UNIX cert. might not be a good study choice if the companies needing them rarely have openings). |
2/1/01 - Guy Robles says: |
I've been skirting the edges of IT for about twenty years. I'm 45 now and want to go for it full time finally. In your opinion where should a person who has little programming experience start in IT, and what should be my career goals? I love everything to do with tech, but I'm a little scatterbrained as to how I should proceed. Please help! thanks |
2/1/01 - Becky Nagel says: |
Hi Guy. What IT career path are you most interested in? Harware? Networking? Programming? What technology have you worked with so far? |
2/5/01 - Mohammed Mayet says: |
I am about to start a dual course for MCSE and MCDBA, I am not sure which path I should follow after certification, MCSE or MCDBA. There are so many MCSE's around that I am not confident in job prospects. Help! |
2/6/01 - Cliff Schaffer says: |
Guy, Without knowing your personal skills or desires, let me offer you some general advice. First, start by getting a job in the industry -- any job. If you do that, you will (more often than not) find yourself exposed to one specific area, with the opportunity to learn others. In most IT jobs that I have seen you will either have some free time to expand your current skills or learn totally new ones, or your employer will actively fund your education, while you get paid for it. The one rule in this business is that nobody knows how to work with the next wave of technology so everyone has to learn it. Intelligent employers know that and will give you the time and resources to learn the next wave of technology. After all, they are going to have to install that new tech some day, and where are they going to get the people to do it? Once you are in, you can see what jobs suit your own preferences. You can make a good living just repairing computers and maintaining networks, but that often isn't terribly creative. Software developers have more creative work, and usually earn more money, but developing requires a fairly specific analytical mindset, including the ability to sit quietly and stare at a monitor all day while breaking a business problem down to the nth degree of detail. It's great work for those who like to do it, but a lot of people can't sit still and just think that long. But, again, the first piece of advice is to get a job in the industry so you get paid to learn and decide what you want to do. |
2/6/01 - Hinne Hettema says: |
Guy: my advice would be to start simple, see what you like (make that 'love') and specialise. 'Simple' almost always means helpdesk and working away at certs. So you could start with A+ / N+, Server+ (the CompTIA certs) and work up. Mohammed: If you choose the right combination of core / electives, it is possible to do both. This is probably a good idea. If DBA is to your liking, I'd probably think about some Oracle as well. |
2/7/01 - Frank daBeginner says: |
I have decided to make a career change from customer service in the banking industry to IT. Currently, I have a BS (in Criminology, no less), and am beginning an A.S. degree at the community college in "Integrated Systems Analysis", and my ultimate goal is to become a network professional. I have decided that although I enjoy the problem solving challenges of code, sitting at a desk all day would drive me nuts. How does one, with no relevant experience, get an entry level IT position while he/she is going to school? I know I can learn rather quickly, but as many thinking about switching to the IT industry probably are, I am uncertain whether I should risk my comfy office job and take a pay cut initially to get my foot in the door. Any ideas? |
2/7/01 - Graeme says: |
Frank, I am in EXACTLY the same position as you! I would really like to get out of the back office side of banking and into Java programming, moving to web development, but the dillemma I have is also - where do I go from here? Should I take time off and get some courses behind me in that line (I have no programming experience, yet) and then hope for a job? People have told me that this is a silly way to go about it, as the old adage of no experience, no work comes to the fore. Is this really the case? I appreciate the need to get a foot in the door as soon as possible, but are there still companies out there that will provide in-house training in the direction Ii want to go in? And if so, where do I find them??? |
2/8/01 - ADEBAYO DELEOLA JEKAMI says: |
I've been skirting the edges of IT for about twenty years. I'm 30 now and want to go for it full time finally. In your opinion where should a person who has little programming experience start in IT, and what should be my career goals? I love everything to do with tech, but I'm a little scatterbrained as to how I should proceed. Please help! thanks. Your urgent assistance as regards this will be highly appreciated |
2/8/01 - Mr says: |
Hi Frank, Most importantly get a job in the IT industry first. For Frank, try to go for an A+ certification and at the same time try to get any PC at home and do some netork hookup and install NT and Linux or even Solaris to play around with. Try to configure your PC for dual boot. So that you have a farily good idea of how to set up a network. Then go for the Cisco Certification. And once you are on your way to completing your Cisco cert, do a job hop to get a better pay and positino Network Engineer job. |
3/5/01 - b woods says: |
I graduated high school in 2000 and since then I have obtained my A+ and am working towards my MCSE by taking night classes at a community college. I am very eager to enter the IT field but I really feel that I haven't been given the chance to prove myself. I have sent out dozens of resumes and I have not had 1 company contact me. My resume is professional and to the point. I think that the problem lies in the line of the resume that says I attended Columbus High School from 1996-2000. With some simple calculations a potential employer could figure that I am approximatly 18 years old. I feel that they are taking one look at this and sliding it off of their desk and into the trash. Young people have a bad reputation for being everything negative, but there are many exceptions and I feel that no one sees that because they choose not to. What are your comments about this? What would you do if you saw a resume on your desk from an experienced PC tech that was 19 years old? Any responses will be greatly appreciated. Thank you! Ben Woods |
3/11/01 - Rommel del Rosario says: |
What cource is better for me, because im doing a self study on Forms 4.5 and Reports 2.5 and i find myself very good in programming, but i'm a Accounting graduate. |
4/9/01 - steve-o says: |
yeah, it seems there are quite a few of us newbies jumpin the train to tech's-ville, i hope they let us come along for the ride...please give me a job...please! |
4/12/01 - jothish jaclsp says: |
I am a BS in Computer Science , but am reluctant to take on and maintain any of the certifications, cos i think thy are just plain waste. nobody wants them - they all wann experience 3-6 !! |
4/14/01 - Marc says: |
I am currently working in the field of engineering. Three years ago, I volunteered to assist the network administrator in setting up the computer network at a new office the company was moving into. I enjoyed the work and a few months later when the network administrator left the company, I took over his responsibilities. It was a small company (20 employees) so I was able to do both engineering and network administration. Since I was becoming more interested in computers I set up a small network at home and began studying for the MCSE exams (which I earned 2 months ago). I switched jobs a year ago with the expectation of getting more involved with network administration and desktop support. Unfortunately, as it turned out I have been doing mostly engineering. I am currently enrolled in a Cisco training program with the hopes of gaining a CCNA. Even though I have about 2 years of experience working with Windows NT networks, I am not confident I could get another job strictly in network administration because I have never worked in a formal "IT department". This may not be rational but it has caused me great distress and worry. I would like to ask for anyones advice who may have heard of a similar situation and what strategies I could pursue to "break into" the IT field, even though I do have experience. thank You. |
5/31/01 - Cherilyn says: |
I am currently taking comminity college courses to prepare me for the MCDBA and MCSD certs (have passed W2K Server - one exam down!). I am wondering if I have left a serious gap in my training by starting with the MS courses and skipping A+/Net+. Perhaps the MS Networking Essentials course (which I took) is comparable to Net+, but what about A+? No, I cannot take a computer apart and put it back together. Is this going to be important for someone interested in database administration/development? Important enough that I should back up and get the A+? In my current job as an administrative assistant, I have created several MS Access databases to do tracking and data analysis for our sales department. This is what piqued my interest in pursuing the MCDBA. Also, I have 3 years of college as a Computer Science major from long ago (late 80's); the courses were mostly in programming (Pascal, Fortran, assembly language). So I learned programming fundamentals which should help me in pursuing the MCSD. Any suggestions on how an admin assistant with brand new certs but no experience (other than small Access databases) gets that first IT job? How beneficial might it be if I could get a job designing Access reports on a SQL Server backend database, with the opportunity to learn Crystal Reports and Sybase? (I recently saw this job advertised in our local paper.) Also, will someone please tell me what Sybase is? All input appreciated! C.A. |
7/24/01 - Basheer Poduppady says: |
Hi... I am working in it .. net work support. now i want to get a cert in netwoerk. which one is better for me as i am first in networks? |
8/2/01 - Anonymous says: |
Hi Frank daBeginner- I gained my entry-level experience while going to school through the University's Internship program where I landed an Internship working as a requirements manager and managed the development of system prototypes after understanding the client's business process and objectives. We share a similar background. I also have a BS in Criminology and wanted to break into the IT field. After spending 4yrs in the service trying to figure out what I wanted I decided to get my MS in Managing Information Systems - This helped me a ton. I graduated in DEC 2000 (after my Internship) and before graduation landed a job as a software engineer making 64k (and I have no programming experience). If you are serious about pursuing a higher education then I would attend a school that has a job placement office and a decent Internship/Co-op program. I know a few peers who worked a paid Internship for years until they finished school- at least two of them landed jobs in the low 70s. One more thing, I see you are working on your AS after you have a BS (???)-- I struggled miserably while deciding what degree I should obtain after the military. I was torn between getting a BS in Computer Science or getting a MS in MIS- at the time it made more sense to get a second BS. Getting a second BS would have been one of the biggest mistakes of my life. So many doors are open for me now that I have my MS. Furthermore, guys with BS degrees in Computer Science/Engineering now work for me and are going to night school for a MS. I hope this helps and good luck. |
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