TNT Software
TNT Software Releases Update To ELM 3.1 Enabling Greater Efficiencies and More Streamlined Processes for IT Administrators
Vancouver, WA – September 23rd, 2003 - Real-time monitoring and other administrative tasks have now been greatly enhanced with the release of version 3.1.206 of ELM Enterprise Manager, ELM Log Manager and ELM Performance Manager. The latest update is TNT Software’s first release that was produced using the company’s new stringent and rigorous testing and validation procedures and underscores TNT Software's goal of providing administrators with enterprise management solutions that are powerful, reliable, and easy to use.
According to Scott Schnoll, Manager of Product Support for TNT Software, “Our new testing and QA methods have produced results that greatly exceeded our expectations. The new processes have allowed us to more comprehensively improve efficiency and manageability in this release.”
In addition to producing a highly tested and polished update, the new release includes new features, as well as enhancements to existing features that provide substantial performance improvements and give customers greater control over many of ELM’s features. Specifically, the additions and enhancements are:
A New Context Menu Item for Sending Agent Configuration: Previously, this involved a two-step process for updating a Service Agent with new configuration data. The new context menu item makes this a single-step process.
New Self-Monitoring By Service Agents: This is the first release in which all Service Agents include self-monitoring intelligence enabling them to restart themselves if resource consumption—handles, threads, or memory—exceeds a configurable threshold. This self-monitoring and correction feature is enabled automatically, requiring no administrative intervention. If desired, administrators can also change the thresholds for each monitored resource.
New Registry Value for SMTP Notification Timeout: A very busy SMTP server may not respond, or respond in time, to every connection attempt. This new registry value enables administrators to set a specific timeout value based on the responsiveness for SMTP servers in their organization. This level of customization means that administrators can tune ELM to meet their specific real-world needs.
New ELM Control Panel Option To Display Real-Time Messages In ELM Console: It is possible for very busy systems to send hundreds of events (Syslog messages, event log entries or SNMP traps) every second to an ELM Server. Previously, each of these events was sent from the ELM Server as an individual message—an advise sink—to each ELM Console that was connected to the ELM Server. The processing of hundreds of messages per second is resource-intensive and because of this large numbers of advise sinks typically degrade performance. Customers now have the option of turning off advise sinks using the new Control Panel option, making all Event Views completely database driven. This feature only impacts event-related data so even when advise sinks are turned off, administrators will always receive immediate notification of Alerts.
Improved Scalability through Streamlined Event Processing: Specific changes have now been made to the internal functions that receive and process incoming events. This has resulted in significant performance and scalability improvements in the ELM Server’s ability to handle very large amounts of data.
Alerts, Events and Performance Data Views: These are now multithreaded and can perform their database queries in the background. In the past, the opening of an Event View, the Alerts container or a Performance Data container would have generated a single-threaded database query. This prevented use of the ELM Console until the query results were returned. With this release, the query now occurs in the backgrounds, enabling the user to use the ELM Console for non-database driven functions while the query is being processed.
TNT Software recommends that all customers upgrade to the newest release at their earliest convenience. This free update can be downloaded from TNT Software’s Web site—http://www.tntsoftware.com, and instructions for upgrading from prior builds of ELM 3.x can be found at http://www.tntsoftware.com/Support/Upgrading3x.aspx.
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