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Wednesday: March 9, 2005 |
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TNT Software TNT Software Press Release-March 17,2003 Vancouver, WA -- TNT Software announced today the immediate availability of version 3.1 of its popular, award-winning ELM suite of products. ELM Enterprise Manager, ELM Log Manager and ELM Performance Manager, the company's flagship products are designed to automate critical administrative functions by monitoring and collecting data in real-time, notifying administrators of problems and potential problems, taking corrective action, and providing tools for reporting activity, health and performance. All ELM 3.1 products include new features, such as enhanced reporting, UI improvements, and the new feature that allows Agents to also monitor the ELM Server. ELM Enterprise Manager also includes new monitoring capabilities for Internet Information Services, as well as enhanced monitoring for web sites and web farms. All ELM 3.1 products also include a new Instant Message notification that enables administrators to leverage Microsoft's .NET Messenger Service as a new way to be notified of critical problems, down applications or security breaches. ELM 3.1 is the first enterprise management system to offer Instant Message-based notification. According to Scott Schnoll, TNT Software's manager of product support, the decision to include this new feature was quick and easy. "One of ELM's core functions is notifying administrators of problems. Instant Messaging enables us to enrich the notification experience by leveraging the presence information provided by Instant Messaging. We've chosen to use the .NET Messenger Service because of its popularity and stability. Instant messaging in general continues to grow in popularity and mature in functionality, and I've no doubt we'll add additional providers in the future." ELM 3.1 enhancements available today include: New System Views. The ELM Console includes a new System View that show you the status of an Agent at a glance. The color coding of an Agent from transparent (healthy, no errors), to yellow (warnings) to red (errors or Alerts) enables you to instantly spot troubled systems. Enhanced Agent Status. When viewing the Properties of an Agent, you'll see a new tab for a longer Agent Description, as well as additional tabs for Alerts and Events that show you Alerts and Events for that Agent. You will also see a new tab for Agent Service that contains Agent Service Status, Diagnostic and Server Collection subtabs. Alert Management. Alerts are now more manageable through the Alert Status feature. Alerts can have a Status of Open or Closed. In 3.0, to signify that an Alert-generating problem has been resolved, you would delete an Alert. In 3.1, you can Close an Alert without having to delete it. You can also view Alerts by status (Closed, Open, Both), and you can re-open closed Alerts. Summary Event Views. Event Views now include a 'Summary' features that economizes screen space by displaying repeated events once with an event Count column that shows you how many times the event has occurred. You can double-click the event to scroll through individual instances of the event, or open all of the instances in a separate window individual viewing. Enhanced Agent Monitor. The Agent Monitor has been enhanced so that it now allows you to assign it to specific Service Agents, instead of automatically being applied to all Service Agents. This also means that you can create multiple Agent Monitors and use different Scheduled Intervals and different Quality of Service thresholds which helps tremendously when the Service Agent and ELM Server are separated by a slow or congested network link. New ELM Server Monitor. The ELM Server Monitor enables Service Agents to perform heartbeat checks on the ELM Server and to attempt to restart the ELM Server if it does not respond to a heartbeat check. Instant Message Notification. ELM now supports the .NET Messenger Service (MSN Protocol) as a Notification Method. An ELM Server can send an Instant Message to one or more .NET Messenger Service recipients. Enhanced Service Agent Security. You can choose a Service Account or the LocalSystem account for the TNT Agent service. Certain functions the Agent can perform, such as executing scripts and SQL statements are best run in a security context that does not have as much privileges as the built-in LocalSystem account. The release of ELM 3.1 continues TNT Software's goal of providing administrators with enterprise management solutions that are powerful, yet easy to use. Founded in 1996, TNT Software is a privately held company that is headquartered in Vancouver, Washington, USA. TNT Software develops solutions for Microsoft's Windows operating systems. As a Microsoft Gold Certified Partner, our products help automate and simplify the administration of Windows 2003, Windows XP, Windows 2000 and Windows NT workstations and servers. Since 1996 we have specialized in building administration tools for Windows operating systems. Drawing from years of experience, we have a unique understanding of the importance of solid tools to support administration of today's complex networks. We value our customers and earn their loyalty with a commitment to customer service, quality and value. We provide the highest quality customer support unparalleled by any of our rivals. We back all of our products with a no-questions-asked 30 day return policy and we provide free evaluation product. High quality, superior technical support, and friendly service are valued by our customers. Our products are in use on thousands of servers in hundreds of companies throughout the world. Press contact: Brent Skadsen Manager, Sales & Marketing [email protected] 360-546-0878 Copyright © 2003 - TNT Software |