Aladdin Knowledge Systems
Aladdin Knowledge Systems Achieves Prestigious ISO 9001:2000 Certification
Commitment to quality management and customer satisfaction confirmed by International Organization for Standardization
CHICAGO, March 20, 2003 – Aladdin Knowledge Systems Ltd. (NASDAQ: ALDN) today announced it has received International Organization for Standardization (ISO) 9001:2000 registration for its quality management processes. Recognizing Aladdin’s customer-first focus, the ISO 9001:2000 registration confirms the company’s commitment to quality.
According to the ISO, ISO 9001: 2000 has replaced the old ISO 9001 1994 standard. In addition, the old ISO 9002 1994 and ISO 9003 1994 quality standards were discontinued. Companies seeking ISO 9001:2000 compliance are challenged to qualify against eight quality management principles: customer focus; involvement of people; process approach; system approach to management; continual improvement; factual approach to decision-making; mutually beneficial supplier relationships; and leadership.
In order to meet the new ISO 9001: 2000 requirements, Aladdin had to closely examine and document for ISO the resources and processes that relate to product quality and customer satisfaction.
“We are very pleased to be recognized by ISO as a progressive company that is aggressively pursuing quality products and high customer satisfaction,” said Yanki Margalit, CEO and president, Aladdin Knowledge Systems. “Our commitment to delivering world class security products to all of our customers, from start-ups to Fortune 500 companies, is reflected in our new ISO 9001:2000 certification.”
The scope of the accreditation includes key operational segments within the Digital Content Security and Distribution business unit including, research and development, software and hardware, production, operations, technical support, management information systems, marketing, sales, human resources, business development, and finance.
Aladdin Knowledge Systems
Aladdin (Nasdaq: ALDN) is a leader in digital security, providing solutions for software commerce and Internet security since 1985. Aladdin serves over 30,000 customers worldwide. Aladdin’s products include: the USB-based eToken device for user authentication and e-commerce security; the eSafe line of content security solutions that protect PCs and networks against malicious, inappropriate and nonproductive Internet-borne content; HASP and Hardlock, hardware-based software security systems that protect the revenues of developers; and Privilege, a software licensing and distribution platform. Please visit Aladdin’s Web site at www.eAladdin.com.
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Press Contact:
www.eAladdin.com
Steven E. Kuehn
Aladdin Knowledge Systems
[email protected]
847.637.4033
Investor Relations Contact:
Evan Smith CFA
KCSA Worldwide
[email protected]
212.896.1251
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