NetSupport Incorporated
NetSupport Launches NetSupport Manager Version 8.0 Remote Control Software
New Version Offers Internet Gateway, Multi-Platform Support and Enhanced Inventory Reporting
Alpharetta, GA -- January 31, 2002 -- NetSupport announces the release of NetSupport Manager version 8.0. The award-winning remote control software includes new features to further support desktop management initiatives of IT professionals in corporate, educational and government environments. NSM 8.0 offers a new Internet gateway for seamless connectivity, multi-platform support for mixed environments and enhanced PC inventory for a system snapshot. New features include:
Enhanced Hardware Inventory
Over 50 items of information are collected specifically about the hardware or environment of the client PC, providing all the key information needed to assist in speedy problem resolution.
Enhanced Software Inventory
NSM 8 now features powerful software inventory reporting for any selected client PC. In addition to more detailed reporting, NSM 8 includes even all installed hotfixes.
System Status Reporting
NSM 8 now features real-time status information for applications in memory, processes running and installed services. NSM 8 also provides tools (security permitting) to allow an IT manager to remotely stop and start services, end applications and more.
Internet Gateway
The gateway facilitates seamless remote control between PC's that may both be located behind different firewalls. The gateway provides a stable, secure method for locating and handshaking via http with clients and delivers web based remote control without the need for modifications to existing firewall configurations.
Delta File Transfer
NSM 8 now features support for Delta file transfer, or in essence, sending only the changed parts of a file.
Desktop Integration with Explorer
NSM integrates directly with Explorer, allowing you to launch key functionality direct from your system without needing to first start NetSupport.
Support for Linux and Mac Remote Control
NSM 8 features the ability to connect to and remote control a Linux or Mac based system that has a previously installed VNC (virtual network computing) client.
About NetSupport Manager
Created in 1989, NSM enables administrators, tech support, and telecommuters to remotely control and manage remote or networked PCs. NSM features a range of powerful, secure tools designed to deliver a complete remote PC maintenance and support solution over a LAN, WAN and the Internet.
About NetSupport, Inc.
For more information, call 1-888-665-0808 or visit http://www.netsupport-inc.com for a free 30 day trial.
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NetSupport Inc.
Contact: Jenni Hilton
Press & Marketing Manager
770.205.4456
[email protected]
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