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...Home ... Editorial ... News ..News Story Monday: May 22, 2006


Texas D.A. Won't Prosecute Alleged Braindumper
Judge orders assets returned; Microsoft considering civil charges.

4/22/2004 -- The longest-standing criminal investigation of an alleged braindumper has come to an end without any charges being filed.

Almost two years ago, San Antonio police seized the business and personal assets of former TestKiller.com and TroyTec.com owner Garry Neale during a criminal investigation of a complaint made by Microsoft alleging that he sold Microsoft certification exam questions, in violation of Texas theft of trade secret statutes.

Now, Neale's assets -- including $408,566.84 from various bank accounts along with business assets and personal items such as a truck, collectibles, children's video games and a refrigerator -- have all been returned to him by court order. The Bexar County District Attorney's Office has also publicly declared that it no longer intends to criminally prosecute Neale.

Neale, who was never charged with any crime, declined CertCities.com's requests for an interview. One of his defense attorneys, John Convery, told CertCities.com that he's "very happy" for his client. Convery confirmed to CertCities.com that all of Neale's belongings were returned to him last month.

According to the parties in the case, a plea deal was almost reached early last year that would have led Neale to plead to a misdemeanor and forfeit half the assets. However, this deal fell through, in part because of a disagreement between the D.A.'s office and Microsoft over who would receive the seized assets.

Cliff Herberg, head of the white collar crime division of the D.A.'s office, did not respond to CertCities.com's multiple requests for an interview. However, Herberg told the San Antonio Express-News, which broke the story (registration required) March 29, that the plea deal fell through because Microsoft did not agree to the way his office wanted to split the assets. "It was ridiculous," the paper quotes him as saying. "We were arguing over $130,000 or $135,000."

In an interview with CertCities.com today, Microsoft Senior Attorney Bonnie McNaughton said that Microsoft was not a party to the plea deal, so the company could not comment on any negotiations that took place. "Those were between Mr. Neale and the district attorney's office," she said.

McNaughton did confirm that Microsoft was contacted during the negotiations. "They came to us and asked us whether or not we would be willing to waive any civil claims that Microsoft as a company might have against Mr. Neale for his [alleged] theft of trade secrets and other intellectual property infringements. Our response was, we'd be willing to consider that step if it would assist them in resolving the case."

The D.A.'s office then asked Microsoft if it would agree to give up any claim on the seized assets it might have through its status as a victim in the case, McNaughton said. "When it came to our being asked to waive our constitutional rights to any victim restitution in this particular case, that was not something that we were prepared to do, and was not something that typically a victim would be asked to do or would agree to do," she explained. "At that point, I believe the plea negotiations may have broken down."

According to McNaughton, soon after the plea negotiations failed, the D.A.'s office filed a separate civil motion asking the state to award all of the seized assets to Bexar County. Microsoft filed a claim in that case to "express our interest in being considered as a victim and our interest in at least receiving a portion of those proceeds," McNaughton said.

While the D.A.'s office and Microsoft were still litigating this issue in civil court, the defense successfully petitioned the criminal court to return Neale's assets. In this Jan. 29 hearing, Neale's attorneys argued that the assets should be returned based on multiple "defects" in the original search warrants, most significantly a lack of probable cause of the charge (i.e., that there was no evidence that the questions were trade secrets under the Texas statute), but also a lack of jurisdiction over certain assets, errors in the search warrants' wording, as well as falsehoods within the police affidavits on which the warrants were based.

According to a transcript of the hearing obtained by CertCities.com, the defense presented testimony from an expert witness, San Antonio-based Intellectual Property Attorney Ted Lee, who testified that exam questions don't qualify as trade secrets because the Texas trade secret statute protects information, not the particular wording of information. "The underlying information has been made widely available...and the underlying information doesn't meet this definition of trade secrets because of acts by [Microsoft, in making the information publicly available], not anyone else," he told the court.

Lee said that he did not view the material sold by the sites nor did he consult with Microsoft before forming his opinion.

While Herberg did cross-examine Lee and challenge several of his statements, multiple times the prosecutor told District Court Judge Bert Richardson that the reason he wasn't presenting his own expert was because of the dispute in civil court with Microsoft. At one point during the proceeding, Herberg said to the judge, "...We're adverse to Microsoft in one of the strangest cases I've been in in my life..."

An attorney representing Microsoft did attempt to address the court during the hearing, but the judge ruled that Microsoft had no standing in the criminal proceeding.

Judge Richardson questioned why some of the assets were seized by San Antonio police: "A refrigerator?" he asked the prosecution at one point, to which Herberg responded, "I understand, Judge...but it would be our position that there was no visible means for support for these defendants other than this business that was believed to be an illegal enterprise and therefore those things were gained as proceeds of their criminal activity. So that's why I think the police took the measures they did."

Judge Richardson -- who signed several of the original search warrants -- later issued an order to return all assets to Neale, citing the lack of a challenge to the defense's witness as a significant factor in his finding that there was not probable cause for the search warrants to be issued in the first place.

Microsoft's McNaughton said her company would have been "delighted" to provide expert testimony to contradict Mr. Lee, but the D.A.'s office never asked. "We firmly and strongly believe that these are trade secrets...For whatever strategic reason the district attorney's office did not ask us to provide that level of support...

"We don't second-guess the rationale for why they decided to handle that particular hearing the way that they did."

In the Express-News article, Herberg said that Microsoft's stance on the issue of the proceeds is why the office decided to no longer pursue the criminal charges: "All this stuck in my craw," he told reporter Maro Robbins. "The government isn't supposed to be a tool for their civil battles."

Convery told CertCities.com, "These are traditionally civil lawsuits. Why should the taxpayers of Bexar County supplement Microsoft's investigative budget?"

Microsoft's McNaughton dismissed the idea that money was a motive in this case. "We spend a lot more doing these cases than we ever bring in," she said. "The people that cheat to get these certifications really degrade the integrity of the certifications, and that's something that's a huge, huge concern to the company, and that's why we do these cases -- there's absolutely no other reason."

McNaughton said Microsoft is still hopeful that the Bexar District Attorney will reconsider its decision and reopen the criminal investigation. In the meantime, the company is considering filing civil charges.

Defense Attorney Convery said this case highlights the "disgrace" of the current forfeiture law. He praised the district attorney's office for its "pursuit of justice, not a conviction."

"I have no need to say nice things, but I do in this case...: the prosecution acted like public servants," he continued.

As for what impact the way this investigation ended could have on the certification industry as a whole, the jury is still out. McNaughton said that Microsoft still firmly believes trade secret statutes can be used as a criminal tactic, citing the successful prosecution of Robert Keppel, who pled guilty to federal charge last year: "We are certainly not intending to abandon trade secret arguments relative to the certification materials as the result of this particular...case."

Jack Killorin, vice president of global security for Thomson Prometric, which partners with Microsoft in providing testing, agreed that this one case did not mean that criminal prosecutions under trade secret statues were done. "We're dealing with state statutes here, which differ in 50 ways and more," he said. "[Braindumps are] a long-term issue, not a knockout in the second round."

David Foster, Ph.D., president of IT certification security provider Caveon, in an e-mail interview said he expects the industry might see more braindump activity in the future because of the way this case worked out; however, he says that, "given the number of braindump sites still operating, I doubt the change will be very noticeable."

"As an industry, we need to double our efforts, use new and creative methods in addition to legal action, and work more closely together to win the battle," he continued. "I'm not qualified to comment on the specific legal efforts used by Microsoft in this case, but I applaud their dedication toward solving the problem and their willingness to use the legal remedies they feel are appropriate. Microsoft's actions have benefited all IT programs, their stakeholders and the certification holders, both present and future."

A source in the certification industry, who asked not to be identified, called such cases "showy": "They're just too expensive. I think we'll see a move away from lawsuits and on to other ways [to protect exams]."  -- Becky Nagel



There are 60 CertCities.com user Comments for “Texas D.A. Won't Prosecute Alleged Braindumper”
Page 2 of 6
4/23/04: Anonymous says: The only difference between braindump sites and books like ExamCram2 & Sybex stuff is this: the books don't provide you the actual test questions like the braindump sites. From what I have seen, if you study from a decently written test preparation guide, you have a decent chance to passing the exam. Yes, Microsoft, like Cisco, has some truly bizarre questions about truly obscure features and commands, but the really good test prep guides spot most of those topics and warn you about them.
4/23/04: Anonymous says: I look at it this way: anyone who hires somebody simply because they passed a test gets what they deserve. If you can't DO anything, that dog won't hunt, and it takes someone who knows what they're doing less than two minutes to point out someone who doesn't. Large hint to HR departments around the globe: test applicants yourself, BEFORE hiring them. Two PCs and an old switch ought to take care of it as far as anything MS has to offer.
4/23/04: mrobinson52 from Florida says: Kudos to rcoop who said exactly what I wanted to say. Cheating is cheating and situational ethics and rationalization do not change the fact that braindumping is dishonest and repugnant to those of use who go to the effort to actually learn the material. As to the specifics of the case, I think that it is very sad to see that a crook can go free because the government cannot be bothered to proscecute if the government is not making a lot of money in the process. While it is true that Microsoft does not need the money, it is a very bad precedent to have the victim of a crime sign away all their rights to redress so that the government can make money.
4/23/04: Anita from North Highlands, CA says: I was wondering how a fellow classmate who is as dumb as a rock could be MCSE and A Plus certified and now I know. He was the one who suggested to me to go to Troytec.com. He said that's how he past his certs. This guy doesn't even know the correct syntex for a DOS command. But yet he is bragging about being certified. I just received my AAS in Computer Information Technology, luckly this dufus wasn't able to attend the graduation because he was too stupid to get his graduation project done on time. I agree, cheating is cheating. It's one thing to study your butt off to become certified but it is truely not fair to have some yahoo get certified because he had all the exact questions and answers to the actual test. I understand that MS has obtained the client lists from Troytec.com and knows exactly who cheated and they should have their certifications revolked for the sake of all of us honest technicians.
4/23/04: Anonymous says: This is why Red Hat is totally kicking Microsoft's but! CTECs have folded and gone bankrupt left and right. MCT enrollment is way down and so are Microsoft's revenues. Red Hat's system isn't perfect, but they definitely know much more about what they are doing then Microsoft does. They are packing classes, not just in the U.S., but all over the world. And becoming certified requires a real hands-on "do it" exam...no mickey mouse multiple choice questions. RHCT and RHCE are certifications that actually mean something. They involve sitting in a room for hours and performing real troubleshooting skills, installing Red Hat Linux and doing a long laundry list of tasks. The RHCT and RHCE exams are tough...they are bringing sys admins with years of experience to their knees. You actually have to earn this certification. Therefore, this certification is really worth something. People have been taking multiple choice questions for years and it has not been a big deal. One question for everyone out there. Have you ever seen a Microsoft question that you didn't know the answer to, and you could never find out the real answer because you weren't "allowed" to ask anyone. Isn't certification about learning?...and being able to actually apply that knowledge in the real world?
4/23/04: Anonymous says: I have long contended that preparing for a Microsoft exam is a two phased process. 1) Learn the material so that you have the appropriate working knowledge to function in the "real world". And 2) Use some form of test preparation for the actual exam. The two are mutually exclusive. You can't run a network based on the "Microsoft Answer", and you can't pass the test (in most cases) based on experience alone. Far be it from the exam writers to do anything as logical as to ask a straight forward question. As I'm sure many people can attest, having a thorough understanding of the material is not an indication of your preparedness for ferreting out a "Microsoft Answer." As a result, an entire exam industry proliferated. Microsoft exacerbated the problem with their disastrous on-again, off-again retirement of the NT 4.0 certifications. Forcing their loyal support base, we the professionals, to recertify on Win2k. Having sacrificed much to certify on NT 4.0 only to have it stripped away with just a few strokes of the keyboard. They not only demanded recertification, but INCREASED the number of exams as well. It was during this time that sites such as Test Killer began to flourish. Microsoft would do well to consider the merits of their own culpability. PS> By the way, since Test King also sold Cisco and Comptia exams, where are they in the "Trade Secret" legal battle??? Things that make you go hmmm . . .
4/23/04: Anonymous says: TroyTec sold more than exam questions. They sold very, very good study guides. Sure most people probably just read the questions and answers, but the product was worth buying just for the true study guide (the part without the questions). So is it fair for Microsoft to go after the customers? What if the customer only used the study guide? What if the customer thought he really was buying a study guide?
4/24/04: Anonymous says: So the so called self-test software such as Transcender, Boson, Measure-up, etc are legal because they're not providing actual questions BUT just differently worded questions that mimic the actual test? They are not illegal because Microsoft or Cisco or other vendors never said so and let them sell the "not-identical-but-have-the-same-contents" practice exam questions for the deals that they might have behind the scene? And you call yourself honest and never cheated after passing exams using those stuff? Or by taking courses that may have provided you with troytec materials for your daily execise till you felt that the actual exam was cake (oh yeah that happens in case you didn't know. I've seen many and been offered by some of them)? Is that how you think that you're the honest ones? Well, fair enough...
4/24/04: Anonymous says: If employers are looking for experience in addition to MCSE certification, then maybe Microsoft should require candidates to have a certain number of years of relevant experience before awarding MCSE certification. MCP certification and/or technical course completion certificates etc would better reflect the accomplishments of those without the necessary experience to meet the expectations of MCSE certification.
4/24/04: Anonymous says: OK, so how popular is CISSP compared to MCSE? Can Microsoft bear with the loss of profit from enforcing such requirement? If you don't think Microsoft could and would cut their profit for such idea then you can forget it. Your idea may work well for you and some others who agree with you but not to them, the creator, owner, and decision maker of the business, MCSE business. Remember it's all about the money, from their strict software licensing policy to the certification business. Mo' money!!!
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