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CompTIA v. TroyTec Settled; Company Pulls CompTIA-Related Products from Site, Denies Wrongdoing


12/19/2001 -- The Computing Technology Industry Association (CompTIA) has settled its second lawsuit this year against a test prep company it accused of violating the organization's copyright by allegedly selling study materials containing questions that appear on CompTIA exams.

The organization filed suit against Troy Technologies USA and its owner, Garry L. Neale, in the United States District Court, Western District of Texas on Nov. 28 (The Computing Tech v. Neale 5:01cv1078). The case was settled earlier this month.

CertCities.com was unable to obtain the complete terms of the settlement before press time. We attempted to reach both sides for comment on this story. Neale, who earlier this year dissolved his Troy Technologies USA DBA and formed TestKiller LTD, did not respond to our request for comment, but did release the following statement on the Troytec.com Web site, in which the company denies any wrongdoing:

Troy Technologies USA ("Troy") has recently settled a dispute with The Computing Technology Industry Association, Inc. ("CompTIA") regarding certain study guides that Troy previously sold pertaining to various certification exams offered by CompTIA. Specifically, CompTIA alleged that Troy's study guides for CompTIA's A+ Hardware, A+ Operating Systems, Network+, and I-Net+ certification exams violated CompTIA's copyright and trademark rights, among other rights. Without admitting any wrongdoing and, in the interest of ending the dispute and avoiding controversy, Troy has agreed to cease distributing any study guides directed to CompTIA's exams pursuant to a stipulated court order. Accordingly, Troy will no longer offer any study guides for any of the CompTIA certification exams.

CompTIA was unable to respond to our request for comment by press time, but a spokesperson said that the company should be prepared to make an official statement shortly.

It is unknown whether the names of those who bought the study guides were given to CompTIA as part of the settlement terms. This was a condition of the settlement in CompTIA's suit against Keen Interactive's Cheet-Sheets.com, which was settled earlier this fall (click here for story). CompTIA posted a statement regarding its motives behind this settlement condition on its Web site.

The Cheet-Sheets.com site went down a few weeks after its settlement was reached, and has yet to go back online. CertCities.com has been unable to verify whether the company has gone out of business or if the site is down for other reasons, like technical issues.

CertCities.com will bring you more on this story as it develops. -B.N.



There are 103 CertCities.com user Comments for “CompTIA v. TroyTec Settled; Company Pulls CompTIA-Related Products from Site, Denies Wrongdoing”
Page 10 of 11
10/11/02: Huss says: You can say what you want to say, but the fact of the matter is that if it helps you achieve the goal, it's worth it to that individual. When I went to school, I lived, ate, and breathed computers. My teach would give us practice tests every so often and wouldn't allow us to miss more than two questions. All the time we did these practice tests while breaking every box in the building and putting it back together. The whole time while learning hands on, we studied and took notes. When I finally took the CompTIA exam, I noticed the questions on the exam were the same exact questions that my teach gave us on the practice exams. After I got certified I told him, "you were giving us the real test all along weren't you?" His reply was "yes!" I asked him, "why didn't you tell us?" He told me, "if I told you, you wouldn't learn anything other than how to pass the test!" The practice test he gave us were cheet-sheets. "Now, not only do you know what you are doing, but you are certified." And yes, if I didn't know the trade first, I would've failed or at least had a hard time with it. The study guides only helped to prepare me for the exam. Like my teach said, "don't just be ready, but be ready for EVERYTHING they might throw at you. The moral of the story is, if it helps you achieve the goal that "YOU" personally, not someone elses standards, but "YOU" personally, want to achieve.......then use it! Paper techs and SA's will fall eventually anyway, so why stress over it.
10/23/02: Anonymous says: Memorizing questions is more work than studying the material from the books them selves ! I had a look at some of these documents and if one were to rely on these alone to go write the exam it is very likely that they would fail. I am surprised that sites like CCXX Productions are still allowed to continue whilse Cheet Sheets was shut down. When I first started out I purchased one of these documents for final review after the formal course from global Knowledge and 6 months of study. I also used Boson, and the CCNA study guide. The test questions from Boson and the CCNA ( cisco press) study guide were a much better preparation for the exam. Cisco's database of questions is quite large so one would have to be foolish to rely only on this before going into the exam.
12/24/02: Hank from Virginia says: Hey TestingCenterOwner, why don't you have the guts to tell us what testing center you own and operate? If you have such distaste for "cheaters" who do things the real world way and not Microsofts way, let us know so we can avoid making your day miserable. This whole certification thing is CRAP! If Comptia and MS want to really get rid of cheaters (and thier whining apologists), put a hands on requirement for the final exam, and make it REAL world. Why do you think the CCIE is the most prestigous of all the certifications? RIS? How about Norton Ghost. Least administrative effort? Dameware anyone? Thats why I don't feel guilty about Troytecs, Transcenders etc etc. My boss doesn't care how I got my certification, my boss cares that I get things done.
1/10/03: lp from ozz land says: 12/21/01 - KJ Anonymous says: Simply said by a few, CHEATING is well CHEATING! If you bought, borrowed, or studied from at all anything that gives you the test answers it is CHEATING... Yes, if you are found with any such thing in your possession, you should have your certification taken away from you. Shame on you for not setting a better example for your children. Is it fine for them to cheat their way through school and life? Is there no such thing as self dignity or moral value any more? " get a life. good guys finish last ! rememba that ??
2/8/03: atul from mumbai says: nice
3/13/03: Anonymous says: It makes me sick to read all the whiners and cry babies who are upset because someone found a quicker path to succesfully pass the exams than they did. SHUT UP! The bottom line is everybody has got to eat(Meaning make money). Passing or failing an exam is not a true measure of anyone's technical know how anyway.
5/16/03: Brohaim says: ang, who cares if you cheated or not, as bad as this market is for IT, i don't see it getting any better anytime soon. Yeah... they say it will get better and such BS. So it doesn't really matter if you gained knowledge... cheated like a mofo... it's all practically a waste of time IMO. Even with all the certs that you can obtain and still have no experience, you really can't compete with the people with no experience. I know alot of people will disagree with me, but that's my opinion. No only you got Paper Certed people with MCSE's, CCNA and what not.. you gotta compete against college graduates that each university pumps out every spring. Really you can't win in this industry for now...
6/2/03: anony2 from Austin, Tx says: Why is everyone so defensive? The MS test are designed to fail you. Do you think MS is not making money on all of the people who fail and then re-test @ a $100 a pop? Get a Troy or Transcender and prep for your test so you don't fail. If you are clueless about networking then you are not going to make it in the industry anyway. You guys act like someone off the street could go buy a Troy, study it (cheat), pass the test and then boom, they're a big net admin or something. C'mon you guys ... you know better. You all seem defensive cause so many people are passing these test with the study guides. If you know your sh*t then you will make it the real world and if you don't', you wont! They're just study guides.
6/6/03: Dis says: CompTia, MS, and others bring these problems on themselves. They have adopted trickery as a valid method of testing knowledge. All it does it test ability to memorize knowledge for a day. They use double negatives, plays on words, give you limited sometimes contradictory explanations of the problem in question, and then they complain when people "cheat". I know more about PC's or MS products than many MCSE's or A+ Certified technicians but yet find lots of these questions hard because a real technician doesn't memorize useless facts but looks them up in the rare event they are needed. I doubt that many A+ certified technicians could repair a PC or build a solid windows 2000 image in less time or better than I could. The tests prove you can memorize, your true understanding can only be tested in a hands-on-environment, which it what these tests should focus on.
7/17/03: Reality Check from CAL says: It's all about performance. If you don't know your stuff you won't have a job. A test center owner against Troytec? Nooooooo, there's a big suprise. Won't somebody think of the children? Give me a break. In order for someone to learn they have to have answers. If this comes from a book, a website, or a crib sheet it doesn't really matter. If you memorize the answers and forget them all you will either learn or be fired anyway. You can be as judgemental as you want. People need jobs and money. The cert upgrades are a ripoff and the companies will stick it to techs as much as possible. If you want to revoke someone's cert go ahead. They will find another vendor to champion. I can master whatever job I take on in a very short time. My experience speaks for itself. Your certs are nothing more than a blurb on a resume to get past an HR rep who doesn't even know what it stands for. Certify everyone. I don't need a piece of paper to prove my worth. If companies require it then fine.
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