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College v. Certification: A Tale of Two Credentials
College? Certification? Both? While the answer varies depending on the individual, Steve Crandall, career advice columnist for Microsoft Certified Professional Magazine, explains why there’s no blanket response and shares his insights on what IT newcomers can reasonably expect from these options.

by Steve Crandall

2/23/2001 -- As someone who writes about technical career issues, I am frequently asked, "So, what’s better: a college degree or an industry certification?" The answer is, of course, that it all depends.

First, in the interest of full disclosure, I must tell you that I am both an MCSE and a college professor. In my past I have also been a hiring manager for vendor organizations in the technical marketplace. So I bring a conflicting set of biases to this discussion: I think everyone should have a college degree AND multiple certifications AND should pursue a course of lifelong learning. But then again, I’m also left-handed, so I’m used to being in the minority.

I said the answer to the question all depends, so what does it depend on? Well, first of all, it depends upon what you want to be. Not just as an employee, but as a person? Are you the type of person who constantly seeks information, is always trying to learn something new? Or are you content to get by with the minimum level required to maintain your status, or perhaps to get one step up?

Second, what’s your long-term goal? As you’ll see, the choice of certification versus college has long-term implications for your career and your life.


Certification: A Leg Up, but How Strong?
Ideally, certifications should be a way of demonstrating, via an objective measure, your mastery of some more-or-less specific area of technology. An evaluator should be able to believe that someone certified in Exchange 2000, for example, has the knowledge and skills required to plan, implement and manage Exchange 2000. In the real world, however, we know that it is possible to pass the exams without extensive experience; therefore, to the extent this is true for a specific certification, the value of that certification in the eye of a hiring organization will decline.

On the other hand, for an organization that has a need for a particular specialty and knows how to balance experience and certifications, given an equivalent level of experience, the candidate with a certification should always come out on top. I believe that experience and skills should influence pay levels more than certifications, so experience with no certs should get more than certs with no experience. Still, the bottom line is that having a certification is better than not having one.

(An aside – many position descriptions list one of the requirements as "college degree or related experience." This is a fig leaf that permits a company to say that they generally hire college graduates, without preventing them from hiring the experienced people they really need, degree or no degree.)

A Degree by Any Other Name…
According to the extra-special Theory of Relativity, everything is relative. The value of a college degree varies by major, institution, level and results. For instance, generally speaking, for a technology-related position in a technology-oriented company, an Information Technology (IT), Computer and Information Science (CIS) or Management Information Science (MIS) degree is more valuable than a degree in Art History or Astronomy. Here’s an exception: If, for some reason, the hiring company requires a degree, ANY degree, then lots of experience and a BA in Social Work will trump an IT degree with little experience.

The institution also matters. In a perfect world, a degree is a degree, signifying the same level of accomplishment no matter where it was earned. But reality says that a technical degree from Carnegie Mellon University, MIT or Stanford counts for more than the equivalent degree from the East Catlitter Institute of Technology.

And then there’s the level of education. All other things being equal, a Bachelor’s degree beats an Associates degree; a Master’s beats a Bachelor’s, and a PhD beats a Master’s, unless one-eyed jacks are wild. However, an advanced degree may work against you in some circumstances – companies may feel you are overqualified for the position, or they cannot pay at an appropriate level for your degree. Many positions require graduate degrees; most of these are not in technology, however.

Finally, results. Curiously enough, this is the least important aspect of a degree. Rarely will anyone ask you for your GPA; they may ask for a transcript as proof of having received a degree, but your grades are generally irrelevant. So in this illogical world, squeaking by with the minimum required to get a degree from MIT is more valuable than a straight-A record at Louie’s School of Applied Science.

But what is the value of a college degree – any degree? It demonstrates your ability to learn diverse information. Those of you with degrees probably remember semesters where you were taking classes in German, Accounting, World History and Operating Systems. The fact that you were able to keep such varied topics separate in your mind and succeed in all of them indicates, at the least, an ability to handle multiple projects and work to a deadline. Earning a degree shows a measure of determination and, yes, maturity that is valuable in any working situation.

A college degree also demonstrates the ability to survive in a multi-level bureaucracy. Since many of you will begin your working career in large organizations, these skills can be extremely valuable.

The Job Factor
There is another dimension to this discussion about certifications and a college degree. The relative importance of these two choices seems to depend upon the type of position you are seeking. Companies who are seeking tactical resources will value specific experience and certifications over a college degree. What do I mean by tactical resources? They need someone to do a specific project, usually right now. So a college degree and all that it signifies is irrelevant under the circumstances.

What do those doing the hiring say? Bob Banjac is vice president of Business Smarts, an systems integration and consulting firm in Broadview Heights, Ohio. As a small firm, Business Smarts primarily hires technical implementation and project resources. For those positions, Bob discounts the value of a college degree, looking more for practical experience in the areas required by their projects. For those candidates that do have a college background, Bob puts a higher value on business courses than technology courses. He notes, "Each one of our people is dealing with the customers on a daily basis. They need to be able to understand the business problems of our clients to be able to find the right technical solution."

On the other hand, if the position is for a high-level consultant, manager or above, the requirement for, and the value of, a degree goes up significantly. Joe Weber, managing consultant for Microsoft in Cleveland, uses a typical Microsoft metaphor to relate degrees to certifications. "I view a college degree as breadth and certifications as depth," he says. "People competing for top jobs must bring a complete skill set, not just skill. At Microsoft, sure, we grill people on their technical base. But that might be just two of seven interviews a candidate faces. The others are looking for breadth: The ability to sell ideas and yourself, the ability to react under pressure, the social skills that allow a person to empathize with customers. A college education provides the framework of that collection of skills that we’re looking for."

Long-Term Value
Any discussion of the value of a degree compared to certifications must also deal with the lifespan of that value. In most cases, certifications, even the most rigorous, can be accomplished in less time than a degree, but the value of that certification degrades over time, sometimes amazingly quickly. For example, I was once an Advanced Certified Engineer (ACE) in SCO UNIX. For marketing purposes today, that certification is pretty worthless. Those of us who are NT 4.0 MCSEs know that the midnight at which that carriage to success will turn back into a pumpkin is rapidly approaching. The value of a college degree, on the other hand, is timeless. Sure, the specifics of some of your courses will become irrelevant over time (I remember learning Cobol using punch cards), but the overall experience and skills stay with you.

It may be that pursuing a certification might be the correct first step – that may be enough to get you in the door. Many vendors are pushing their certification programs down to the high- school level – diploma and CCNA at the same time, for example. But if you find that your career path is hampered by a lack of a degree, or you choose for whatever reason to go back to school, there are many fine accredited colleges and universities with evening, weekend or online degree programs. You might even find that your company will pay for it. Granted, going to college while working full time is a strenuous path, but speaking from personal experience, it is definitely achievable.

Yeah, but I’m a Career Changer
"Well, all that if fine for freshouts [fresh out of high school or college], but what about us older folks, changing careers?"

To a great extent, it depends upon whether you already have a degree. For those that do, the return on investment (of both money AND time) of pursuing a new IT degree will probably be miniscule. Remember, for most positions, the requirement is having a degree -- ANY degree. You would be better off concentrating on applying your accumulated life experience towards a job in the IT field AND pursuing a certification. But I find too many older people face a career change thinking they have to start from scratch. The challenge is to package and market what you’ve already learned and done, while adding the specific IT twist.

If you don’t have a college degree, you still have the opportunity – many colleges and universities cater to the "non-traditional" student. But again, a college degree is not always necessary – position descriptions usually say something like "college degree OR equivalent experience." Play up the experience part, and think in broad terms. The bottom line is still that experience counts.

So What Do You Do Now?
As you have probably gathered by now, there is no easy answer to the certifications versus college degree question. Both of them are tools to accomplish your goals and desires. Consider the factors above, then make the choice that feels right for you. I leave you with one final caution, however: No piece of paper is a substitute for intelligence, savvy, enthusiasm and experience.


Steve Crandall, MCSE, brews his own beer in Cleveland, specializing in IPAs (not IPX) and killer stouts. He is also assistant professor of Information Technology at Myers College and a contributing writer for Microsoft Certified Professional Magazine. Send comments, questions or queries to .
More articles by Steve Crandall:


There are 112 CertCities.com user Comments for “College v. Certification: A Tale of Two Credentials”
Page 4 of 12
3/14/01: Reggie says: Hi Everybody: A degree or certification. It all depends on the organization looking at you. The lower end of the pay skill will probably look for job skills. They might even hire you with a certification and no training, but don't expect to get a top end job without experience. How a degree and certification pull together should be easy to figure out. There are a ton of people with degrees, experience, and certifications that you are competing with at the 70,000 plus category. I know a few with BS or BA, MCSE, MCDBA, etc.. But there are jobs available -- grab one and worry about pay later is possible, know you stuff, don't stop learning, it's easier to get a job when you have one, be positive -- no one wants to hire a whinner or you don't want to work for them long. Thank God you're healthy enough to look for work instead of having you undergarments changed by someone who is lot unhappier than you are now. The biggest thing is being able to do the job. Put your own network together - 15 or 20 times in different ways, create a web site if you're a programmer, volunteer to teach classes at your community center -- you'll learn something. Don't give up, send out the resumes, let every know you're interested in work -- God bless and good luck.
3/14/01: Allan says: I have 2 B.S. degrees, an associates, MCSE, CNA, A+, and several other Computer Certifications. A college degree is important not just for the degree but for the life experience gained while pursuing it. It also shows the employer you can set a goal and reach it. College is much more than just an education.
3/14/01: Alec says: Unfortunatly or fortunaltely I am an IT manger for a small organsation in London and recently complted MCSE NT4, just because I felt I was gettig behind. I take on MCP one short and long term placements, because I know that they don't have the relevant skills or experiance required to do an IT support Job. I teach them how to use and support- set up OUTLOOK, Word, Excell. So through some cabling and get them to read through and go through some error logs. Realy they need to know much more and have more skills, than the MCPs or MCSE give them
3/15/01: Paul says: I have both a Computer Science degree and certifications and glad for all of them. At different times and for different purposes they've all been beneficial to me. I'm not planning to get another degree, but I will continue to certify if only for what I learn in the process and can bring to my job. The most important thing is experience and sometimes the bottom line is you have to come up through the ranks, whether you have a degree, cert. or both. You can't expect to obtain the MCSE and get a high paying job if you don't have the appropriate experience level of A+ and Network+ already behind you. You still have to pay your dues in this industry.
3/16/01: Anonymous says: i m totaly confused as i don't have both the things a certificate or a degree formal or proffetional, but still i m in this field for last 11 years working in hardware maintenance, today i can work as good as any of the other engineer. but i think i have to go for atleast one either a certificate or degree, if i want to change the job now nobody believes me that i can do the job well, i have seen many guyes failing the job but they have certs and the guyes who take interviews only understand papers ant not the knolowdge,
3/25/01: paul says: I believe both are necessary to survive successfully in today's market. Who wants to hire someone that cannot be relied upon? A college degree shows determination, which is a highly desirable trait. Certs only help emphasize your specific abilities. It's best to combine them and then they really pack a punch when it comes to knowledge. Experience is critical, as you need someone who knows what's what. I'm 20, have an associates and many certs (MCSE, MCP+I, A+, Net+, INet+) and found that the high end ones are not really relavent *yet*. I landed my first IT job with my A+ skills with little college expereince and that has give me a few years of experience now. Since I can combine a degree with certification, and a small degree of experience, (hey, I'm only 20!) I can easily fit into many positions in the market. I find myself turning down more jobs as time goes on. I am being considered for many of them, landing interviews, and being accepted by everyone. It takes more than your resume, which would mostly be personality. One thing in this world is true though...if you don't stop learning, life will never pass you by. You should never stop learning and never quit with what you like. I found out at 18 that my hobby in computers was an achievable career choice. I've not stopped learning and soaking in the experience since. It takes you places. I'm going back to college to get my bachelors degree, to continue my education. Funny enough, with me getting into the IT field so quickly, I have had most, if not all of my school paid for by my employter. No one else my age has this advantage. I sure wish others could. This field is the place to be, the place to learn, and the place to make things happen.
3/27/01: swarre01 says: There are plenty of unqualified people passing their MCSE and graduating from colleges. You must have desire in order to succeed. I'd take an individual with experience, drive and no college or certifications over someone who got there MCSE in a 11 day bootcamp or someone who went to school because all of there friends were. Unfortunatly HR reps put value certifications and degrees and not drive. I can study to become a Podiatrist but I'd never excel... Why? I really have no interest in feet. The Egyptians built pyramids and the Chinese built the Great Wall without a degree from MIT or a certification from anyone. Are they unqualified? Companies are placing way too much value in paper.
3/28/01: Cobra says: CCIE, CCNP, MCSE, MCP+I, CNA-5. I couldn’t agree more with “swarre01” above, that motivation and drives are the keys. After all, why are we in this field? It’s the $$$ that drove me! Cert or College? Definitely Certification, it’s more beneficial if you evaluate between a B.S. degree and a CCIE, the time and money spent compared with the returns/rewards. Most of you completed your college degrees, and are trying to justify for that commitment and time spent (wasted on non-real life experience studies for the most part). I also am holding a B.S., after five years, and was begging for $30,000, today maybe I’ll get $50s, but for someone with a Cisco Cert it’s well over $100k. I say "Fxxx that College degree", not many if very few B.S. degree can get you that six figures even with ten years of experience. Especially, with today’s technologies which demands for that IT specialist. I have proven not only with myself but also with many others around me. I was an MCSE instructor for about two years and have successfully trained and watched many students off the streets, without any college degrees, and are currently making between $50k and over $100k. Get that Cert., get in the market and make the money while it lasts, then get that B.S. when you feel like making a few thousands more than you already are. All said, I think you can do the math (with no college degrees). With money, you can build character and attitude; a college degree makes you honest and humble (no money). Check out the Salary Survey at www.tcpmag.com if you aren't motivated yet.
3/29/01: MIchael says: I can’t see anyone disagreeing that a college degree would help job seekers in today’s market. What I can’t understand is when companies demand ANY college degree. How can a Liberal Arts degree possible help a person in today’s IT or HR fields. People say college is a great institution for developing young individuals into mature adults, and I agree. My respond to them is, “Even though college is great at developing and helping to mature individuals, the US Military is by far better.” With this said, I pose the following question. Why would a company demand any college degree from its applicants, but not view military experience as its equal?
4/3/01: rocky says: let me see if i've got this straight. if you have a certification, which u got after six months to a year of very intense classes and study(or not), when u go to work, you're expected to know your job inside and out and are judged harshly and are given the bums rush if the real world problems are a bit more than you can handle. OTOH, if you have a college degree, which you got after four or five years of partying, basketball tournaments and spending spring breaks in Cancun, not only are you expected to not know anything but you're cut all kinds of slack, given more money and a faster promotion track.
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