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Greg Neilson
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Caveat Emptor! |
If you've shelled out big bucks to get certified only to find your IT hopes dashed, you're not alone. |
by Greg Neilson |
3/8/2001 -- A recent e-mail to CertCities.com contained this quote:
So far I've spent thousands and thousands of dollars to get my MCSE. I got certified in August last year and I still can't get a job that has anything to do with what I was studying and preparing for because of my lack of industry experience. All that matters is experience, and the [certification] itself doesn't have much value to it. I hope I'm wrong, and I hope that all the money I spent, and all the knowledge I got is not going to just go to waste.
This doesn't appear to be an isolated occurrence given some of the e-mails we have been receiving. Unfortunately, I'm afraid I don't have a simple answer that is going to fix this situation.
I'm not able to pinpoint exactly what is at fault here, but this seems to be due to two main factors. First, many of those selling the education that leads to certification are overselling the benefits of certification, setting unrealistic expectations for the participants. This isn't just the MCSE program: A radio ad on my local radio station that sells CIW certification courses promises a great future in the Internet industry as a Web master or Web designer. Unfortunately, this is at the same time that dotcoms are laying off staff in large numbers, so even those with extensive experience are finding it difficult getting their next job. We keep hearing numbers of a skill shortage of x00,000 in IT (the exact number depends on the source), yet I wonder about the real extent of any shortage. Perhaps if we could clone people with two- to five-years experience they would be quickly snapped up especially if they were in great supply, because given the laws of economics, their salaries would drop as the supply increased. But anecdotal evidence suggests there is no shortage at all for entry-level candidates in IT, and remember, those entry-level jobs aren't paying the $60 to $80,000 we often hear about.
The second problem here is that many potential participants don't have any sources of information to temper the marketing spiel from those selling the courses. In an ideal world, if they could at least talk to some IT managers in their local area, they would have a more realistic view of the value of the certification programs as well as their likely future if they completed such a program.
If you are contemplating laying down a large slab of money to complete a certification program in order to enter the IT profession, make sure you understand what you are signing up for, and your likely future once you complete the program. Get some referrals from others who have taken the classes and also from IT managers who have hired people from these programs. There are no shortcuts in life, and certification alone won't be your ticket to fortune and fame. Fortunately, we seem to be seeing less of those ads that promise in 10-days you can complete a bootcamp program and be making big bucks in IT. (Bootcamps are fine for experienced folk that need some time to refresh for the exams, but these aren't a great way to learn from scratch, especially when you haven't worked in IT before.)
Programs that combine training with interships do appear to correct some of these problems. This way, you can get some valuable experience, and you'd be well-placed to secure a entry-level paid position if you make a good impression on the employer.
So make sure you understand what you are getting before you sign over that check to an education provider. If you have some strategies for how to get your start in IT after starting certification, we'd love to hear from you.
What can entry-level candidates do to increase their chances of landing an IT job? Is certification really a smart first-step? Post your comments below!
If you need certification advice, e-mail Greg at .
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Greg Neilson, MCSE+Internet, MCNE, PCLP, is a Contributing Editor for Microsoft Certified Professional Magazine and a manager at a large IT services firm in Australia. He's the author of Lotus Domino Administration in a Nutshell (O'Reilly and Associates, ISBN 1-56592-717-6). You can reach him at Attn: Greg.
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There are 35 user Comments for “Caveat Emptor!”
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3/20/01: Jon says: |
I believe that most schools are teaching the Microsoft way of learning and those who understand it's principals will pass the tests. I don't think it matters if you have a degree in the IT field, or 20 years of experience, still you have to learn the position you were hired for, and perform the duties how the company\manager wants them to be done. Even if you're a Consulant, you will probably have to do the job THEIR WAY, unless they agree with ALL of your recommendations. Every job I know of requires "on the job training" so it will be done the company's way. If companies would be willing to hire the "newbies" as we're called, even at a lower rate of pay, they would get the jobs done, save money, and be able to retain their employees, because they would be greatful that someone gave them their first break into this field of work. All companies say they want "team members" to work together, it's time they gave everyone the same equal chance without discriminating against the newbies for lack of experience. In fact, I would perfer to hire them, because they would be willing to work and learn, rather than someone complaining that "that's not the way I do it" or, "I've never done it that way before" etc. Life's a bunch of experiences they we have to learn or get out of the way so others can. |
3/20/01: Pete says: |
Bits and pieces: If the company can make money off of your efforts and you're a good fit and if there's an opening it will hire you. Seems simple, but in practice it's a complex equation. Promises have been made and broken to many of us. How resiliant are you? Ever heard; "Don't get into IT just for the money". "Don't choose an occupation just for the money". This is why. The strength of your resolve will be tested no matter what you do. The stated purpose of MSoft certs is to measure competancy in people who have experience. The reality is support people are needed in order to sell inventory. MCSE or PAWN there are ways to win at this game. IT does pay off better and offer more opportunity than any other field I know of. Companies don't "care" per se. They are there to make money and not nurture the employee. What sometimes masquerades as care is really employee retention. It's measured by cost/value. HR is usually the first department to experience cuts when they happen -- go figure. Advice: The problem seems to be some people define "work" in a way which isn't consistant with reality or functional or empowering. Drop the feelings of betrayal. You were over sold, but those smoldering feelings will just drain your strength. To one degree or another the work place is a hostile environment. I know of a number of people in other fields who have been fired when close to retirement so the company wouldn't have to pay benefits. After 16 or 18 years THAT'S betrayal. Adjust your expectations about what the world has to offer. Find your strengths. You have to play the hand you've been dealt. Your hand is much, much stronger than you realise. |
3/20/01: Pete says: |
Check this: http://www.emergency.com/10stepex.htm |
3/21/01: Fouad says: |
I became MCSE occasionally. I came to London in May 1998, to work as IT Systems Engineer for Halliburton Ltd. Very big confuse, I had to study Windows 95, Word, Excel, and specific application for Help-Desk. (Nobody trusted to expert from USSR). My duties changed to "Coordinator", because nobody could exam my knowledges on Windows etc. When I really noticed the stupidness, I was forced to spend my own money on some books and exams. I passed 6 exams within 2 months from the first attempt, I became second MCSE from Azerbaijan, and third MCSE in Halliburton Ltd. Management were forced ... "redundancy" "you are overqualified for the current job". Now, I am IT Manager in oil company. I am sure, the most important is "On-Job-Training", having MCSE is very-very easy and recommended only for beginners. |
3/21/01: Funtick says: |
I am master in MATH, and I'd like to say: 1. I saw some MCSE who had big problems with Printing Devices (Microsoft use some different ways to print from Word, or Excel; to use DLC protocol, or TCP/IP for printers) - so it is not achievment to be an expert in Microsoft's bugs without some money from them. 2. I saw MCSE who even tried to explain me that the satellite link is _worce_ because delay is higher than 600 ms, and it is impossible to make "logon" taking less than 15 minutes. However, I saw that British Petroleum had very big problem with printing device off-shore (on the rig in sea), because they used Print-Server installed in city. They had 3 servers on the rig, but printer was attached to the server in city, 128 kbps. They had expert on Printer, expert on File, and something else, but they didn't have _clever_ person. |
3/22/01: Jeff says: |
What is the point anymore? I passed all of my exams, and now I am a MCSE. Microsoft rewarded me by wanting ME to PAY $300 for Technet. Such support for someone that spent thousands of dollars and man hours is not lost to me. I WILL NOT take the Win 2000 exams. Why should I? I can not even count on support from the people that came up with all of this crap? Now, unless I upgrade to Win2000, then I lose my certification? Does this mean I instantly become an idiot that knows nothing about Win NT, simply because Microsoft wants to suck more money out of my pockets? I have spoken to many of my fellow network technicians.......of 15 of us, only ONE is upgrading to 2000. And what happens next year? Whisper gets released, and don't be suprised if microsoft pulls the same crap all over again. I have the time in the field, and the bogus certifications.......know what is more important? EXPERIENCE. Get yourself a hub and a couple of PC's at home and do it yourself, because experience wins out over certifications every time. And tell microsoft to go to hell, study Unix. |
3/28/01: anonymous J. says: |
I can't say that getting my MCSE is necessarily worthless. I am 23 years old and recently figured out that the IT field is where I want to be. I may have gotten sucked in by Microsoft, but at least with a certification I give myself a shot at breaking into the field. If they won't consider you without experiance, at least they'll look at your resume if it has some title next to it. I've been working in the field doing tech support for about 7 months, but i'm not letting myself get discouraged. Sooner or later it will all come together and it will be worth it. I will say this, the next certification I get will be because it is necessary for a current position which I hold and the company I work for will pay for it. |
4/18/01: Bob says: |
I don't understand why all you people are complaining about how much money you spent to take study for these exams. Buy a book, study the book, take the exam. You are wasting your money on expensive training courses. |
4/20/01: Ron says: |
I must say that I feel quite jaded by the whole MS scam. I got sucked into the "Get the Cert, Get the Bucks" promises. So I got my MCP in FrontPage - with the approval/study time/bucks of my employer - only to me made redundant when the company's business plan didn't include Web Development. So I thought "no prob" - and went looking for a Web Developer job...after sending approaching a hundred job applications and getting only 3 interviews (with companies that wanted hand-coders (not wysiwyg)), i began to get the impression that noone actually uses FrontPage! So, I networked myself and got a junior job on Technical Support with potential for furtherment. However, my studying/exam in FrontPage has rounded out my knowledge and my jobhunt fiasco has also given me valuable experience (and the MCP tiepin looks great on my pegboard). My bottom line is: DON'T shell out pennies on expensive training, DO study yourself, DO take the exams, DON'T let your expectations run away with you, DO start at the beginning and work, work, work. My Mum always said - "You don't get ought for naught". |
6/25/01: Mike says: |
In my opinion, my MCSE isn't worth the paper it's printed on. What is valuable, is the experience I gained from the hundreds of hours studying and experimentation while working towards my MCSE. That's what employers are looking for. Most training programs and bootcamps are worthless. They feed you answers to pass the exams, but don't teach you the true skills needed to be successful in IT- Humility, hardwork, ability to research problems and eagerness to learn. Folks, we are in the middle of a Tech recession. Don't expect to pass one test and make $50k-It's not going to happen. Those days are over. Focus on setting a goal and work towards it everyday. With hard work and a positive attitude, you will be successful!! |
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