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Zubair Alexander

Why Wasn't the Memory Dump File Saved?

Why is my Windows Server 2003 computer not saving the memory dump file after a crash even though the feature is enabled?

by Zubair Alexander

5/28/2008 -- There could be several reasons why the memory dump file isn't being saved after a crash. Assuming that the option to overwrite an existing dump file is already checked, there are a few things that you need to look into.

First, verify that the paging file on the boot drive is at least as large as the amount of RAM plus 1MB. This is required if you've checked the option to write a complete memory dump. Boot drive is the drive where Windows is installed.

For example, if you installed Windows on drive D, make sure that drive D has a large enough paging file. The paging file is written to the root of the drive where Windows is installed.

You also need to verify that there's enough room on the hard disk where you're saving the memory dump file. If you specify an incorrect path, the memory dump file won't be written, so make sure there are no typos in the path that you've specified for the dump file.

For more information, check out Microsoft's KB article 130536.

Zubair Alexander, MCSE, MCT, MCSA and Microsoft MVP is the founder of SeattlePro Enterprises, an IT training and consulting business. His experience covers a wide range of spectrum: trainer, consultant, systems administrator, security architect, network engineer, author, technical editor, college instructor and public speaker. Zubair holds more than 25 technical certifications and Bachelor of Science degrees in Aeronautics & Astronautics Engineering, Mathematics and Computer Information Systems. His Web site, www.techgalaxy.net, is dedicated to technical resources for IT professionals. Zubair may be reached at alexander@techgalaxy.net.

More articles by Zubair Alexander:
FrontPage Server Extensions on 64-bit Windows Server 2008

Synching Outlook 2007 Contacts with SharePoint

Saving SharePoint Files to the Server

Moving, Deleting a File That's Always in Use

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